Program Operations Associate

Title: Program Operations Associate

Location: Alexandria, VA or Remote

US Citizenship: Required

Clearance: Secret or higher clearance preferred, but not required

The Program Operations Associate will serve in a critical support role within the Program Management Office (PMO), responsible for a wide range of administrative, coordination, and operational tasks in support of program execution and personnel lifecycle activities.

Responsibilities:

• Provide general scheduling support for PMO leadership and key project meetings
• Maintain calendars, reserve conference rooms or virtual links (e.g., Zoom, MS Teams), and prepare meeting materials
• Take and distribute meeting notes, follow up on action items, and assist with basic project documentation
• Support onboarding logistics for new hires, including coordinating with HR, IT, and facilities
• Facilitate first-day orientation and assist with checklists, account access, and training compliance
• Ensure timely processing of onboarding documents and contract deliverables
• Assist the PMO with tracking tasker assignments, updating team rosters, and managing internal workflows
• Support compliance reporting, staff change documentation, and timekeeping data coordination
• Help with logistics for team offsite meetings, town halls, or government customer reviews
• Coordinate across corporate functional departments to ensure operational continuity
• Prepare routine internal communications, trackers, and reports
• Maintain digital and physical files, ensuring timely and accurate updates to spreadsheets etc. as required
• Ensure compliance with data retention and confidentiality protocols

Requirements:

• Bachelor's degree preferred, with 0-2 years' experience working in a project support role, preferably in a government contracting or professional services environment
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
• Experience with calendar management tools and applicant tracking systems strongly preferred
• Familiarity with HRIS systems or workflow platforms, such as SharePoint, preferred
• Strong verbal and written communication skills
• High attention to detail, organization, and ability to handle multiple priorities under tight deadlines
• The ability to maintain strict confidentiality in all HR and candidate matters
• Comfortable interacting with executive leadership, candidates, and clients in a professional manner
• US Citizenship required; Secret or higher clearance preferred

Equal Opportunity Employer/Veteran/Disabled