Electronic Funds Specialist

Connexus Credit Union - Who We Are:

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.

As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus offers an Amazing Benefits package:

• 20 days of paid time off and 8 paid holidays

• 16 hours of paid Volunteer Time Off

• 401K Retirement with up to 6% employer match

• Excellent Health, Dental, Vision insurance, including multiple plan options

• Health Savings Account with generous employer contributions

• Employer paid Life insurance, Short-Term and Long-Term Disability

• Tuition Reimbursement from $4,000 - $7,000 per calendar year

• Robust Learning and Development program that includes an annual professional development stipend

About the Role:

The Electronic Funds team is behind the money movement of Connexus Credit Union. Through ACH (Automated Clearing House), Wires, and internal transfer option requests, we can move your money for payments, deposits, and withdrawals. Bring your administrative or back-office experience and we will provide the tools and training to achieve excellence. If you have an eagerness to learn and foster positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best.

Responsibilities:

• Specialize in processing of all incoming and outgoing Automated Clearing House (ACH) files through the day, along with handling file-related exceptions and returns.

• Work a variety of specialty requests related to ACH transactions such as reclamations, and letters of indemnification.

• Properly identify when an ACH Rules Violation or Notification of Change should be processed and sent.

• Timely and efficient handling of all ACH error resolution requests in accordance with Regulation E and Nacha Operating Rules.

• Complete required outbound/inbound call requests with members and internal staff.

• Assist members in completing Docusign forms as needed, along with assisting the frontline staff with in-branch form completion and verifying all required information is sent along with the request.

• Effectively communicate with internal departments as needed.

• Complete assigned monthly procedure reviews to ensure procedures are correct and following Federal guidelines and regulations.

• Utilize AAP certification for the advancement of the Credit Union as it applies with all other job responsibilities once obtained.

Position Requirements:

• This position is Remote.

• Associate's Degree or commensurate experience is Required.

• 3+ years of work experience demonstrating accuracy and attention to detail is Required.

• Strong analytical and problem-solving skills.

• Evidence of good organization skills, and the ability to prioritize to meet deadlines with minimal supervision.

• Requires proficient skills to use Microsoft Suite applications, and ability to adapt to job-specific technologies.

• Ability to analyze job functions and identify potential efficiencies.

• Demonstrated ability to be a team player, with willingness to work in a fast-paced environment.

Connexus Credit Union's Employer Recognitions:

• 2024 Best in Class Employer, Gallagher

• 2025 Best Place to Work in IT, Computer World

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60-1.4, 41 CFR 60-1.35