Technical Program Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At Optum, a part of UnitedHealth Group, we are a global organization helping millions of people live healthier lives through care powered by technology. Join a culture guided by diversity and inclusion, enriched by talented peers, and supported by comprehensive benefits and leadership development. Here, your work will advance health equity and make a tangible difference in the communities we serve.

About Optum AI

Optum AI is UnitedHealth Group's dedicated AI/ML division, driving innovation across UnitedHealthcare, Optum Health, Optum Financial, Optum Insight, and Optum Rx. Our team builds transformative AI/ML solutions and the platform infrastructure that enables the enterprise to adopt and scale them responsibly. We work at the intersection of groundbreaking machine learning and real-world healthcare delivery leveraging deep expertise, rich datasets, and a unified mission to build the next generation of intelligent systems.

As a Technical Program Manager at Optum AI, you'll lead complex, cross-functional engineering initiatives that shape the future of our Agentic AI Platform an LLM-powered environment for building intelligent agents that automate enterprise workflows across UHG.

You'll be responsible for driving clarity, execution, and long-term impact in a fast-evolving space. This means balancing technical depth with cross-team coordination, enabling engineering to build with confidence, and helping teams focus on the right problems at the right time. You'll influence its roadmap, orchestrate foundational delivery, and ensure the platform is both secure and developer-friendly for teams across our enterprise.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Own execution across high-impact programs within the Agentic AI platform, including agent orchestration, LLM integration, and low-code/no-code workflow automation
• Partner deeply with engineering and product leads to scope and sequence milestones, evaluate tradeoffs, and ensure alignment with platform and enterprise goals
• Write clear, concise functional specs and roadmaps, and drive stakeholder alignment through transparent status updates and outcome reporting
• Manage ambiguity with confidence: rapidly bring clarity to technical, organizational, or compliance-related uncertainty, making unblock decisions that move teams forward
• Ensure secure and compliant delivery by embedding security, governance, and AI safety considerations throughout the software lifecycle
• Balance roadmap goals with emerging use cases, bringing user focus to every technical conversation and product decision
• Build solid relationships with engineering, security, product, and compliance stakeholders across multiple business units-rallying teams around shared outcomes
• Be a voice of technical reasoning and user empathy, helping platform teams prioritize what matters most, not just what's next

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ years of technical program management or product management experience, especially in enterprise software or AI/ML environments
• Deep experience managing programs that require coordination across engineering, security and compliance
• Experience navigating and resolving technical ambiguity from architectural tradeoffs without losing sight of the user
• Proven ability to lead cross-functional software engineering programs from idea through delivery in matrixed or platform organizations
• Proven solid grasp of AI/ML infrastructure and use cases
• Proven clear and concise communicator who builds trust with engineers, product teams, and senior leadership alike

Preferred Qualifications

• Experience in highly regulated environments (e.g., healthcare) and with HIPAA-compliant AI/ML systems
• Experience in working with LLMs, RAG, orchestration engines, or agent-based systems
• Understanding of workflow builders, developer SDKs, or low-code platforms
• A track record of improving platform reliability, observability, or scalability through clear prioritization and architectural collaboration

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.