New 
Senior Program Manager, Travel and Card
 Microsoft | |
 United States, Washington, Redmond | |
 Aug 23, 2025 | |
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OverviewAre you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? As a Senior Program Manager, Travel and Card, in Finance Operations, you will play a pivotal role in driving operational excellence across global enterprise business programs. You will set the strategy for the program, lead initiatives that enhance compliance, streamline processes and improve the effectiveness of large scale operations. This opportunity will allow you to accelerate your career growth, deepen your understanding of global finance systems, and influence strategic transformation across Microsoft's Source-to-Pay ecosystem. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesAnalyze Travel and Card Program data to identify opportunities that improve operational efficiency and effectiveness.Communicate Travel and Card program value and impact using data-driven storytelling, dashboards, and performance metrics (e.g., OKRs - Objectives and Key Results, KPIs - Key Performance Indicators).Lead change management initiatives by defining vision, securing sponsorship, and driving adoption through structured communication and stakeholder engagement.Develop and execute communication and landing plans, ensuring alignment with Microsoft's security principles and rhythm of business (ROB).Collaborate across teams (e.g., Procurement, Engineering, Treasury, Compliance) and external partners to ensure seamless execution of strategic initiatives.Drive governance and compliance across outsourced travel and card operations, including SOX (Sarbanes-Oxley) controls, SLA (Service Level Agreement) adherence, and risk mitigation.Lead business reviews and use analytics to monitor program health, assess risks, and optimize execution, including sunsetting or scaling programs as needed.Identify root causes of process issues and implement improvements to standard operating procedures and policies.Ensure all program activities align with organizational strategy and maintain a robust control environment.Manage a portfolio of process excellence projects supporting initiatives such as automation, RFP (Request for Proposal) transitions, and global process standardization. | |