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Educational Assistant, Program Support- Part-Time

Milwaukee Area Technical College
$20.65 - $25.83 Hourly
medical insurance, dental insurance, life insurance, vacation time, paid holidays, sick time, retirement plan, pension
United States, Wisconsin, Milwaukee
700 West State Street (Show on map)
Aug 23, 2025

Description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Under the supervision of the Dean in the Community Education Division assists in the instructional process by providing general support in a classroom setting, lab and/or provides tutoring and case management support to individuals or small groups. Work is generally diversified based on the needs of the students enrolled in this pathway. Judgment and analysis are required in making decisions within established procedures. Supervision received is general in nature. Daily responsibilities are completed independently using established policies and general objectives with occasional supervisory contact for policy clarification or interpretation.


Characteristic Duties and Responsibilities

  • Observes learning behaviors, develops strategies and anticipates learning outcomes to help students accomplish their academic goals; determines and schedules appropriate tutoring methods for students.
  • Provides alternative instruction for specific academic skills, consistent with classroom instruction.
  • Encourages learning and study skill behaviors that help students to accomplish their academic goals.
  • Assumes responsibility for the maintenance of center and other spaces assigned; establishes and enforces regulations related to center and the equipment used; manages inventory of supplies and equipment; creates purchase orders for needed equipment and supplies.
  • Updates inventory and other data; prepares relevant reports, study guides and reference materials.
  • Assists with developing and maintaining files, databases, and progress records; prepares reports as required or assigned. Reports to Associate Dean and advising, remediation and retention committees on the status of student performance.
  • Maintains flexible office hours for walk-in assistance and questions.
  • Assists with developing and implementing tutoring initiatives.
  • Acts as a liaison between students and faculty.
  • Represents Tutoring Services in the college community.
  • Provides general information about MATC including Student Services and Career Resources; refers students to other departments or services to meet their educational needs.
  • Participates in related in-service training, workshops, divisional meetings, and other educational activities as required.
  • Performs other related duties as required for the efficient operations of the pathway.

Qualifications

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

MINIMUM REQUIRED QUALIFICATIONS: must have all both listed below
  • An associate degree or higher in Education or in a closely related field; AND
  • At least two (2) years of direct student support: (e.g. Tutoring, Educational Assisting, or Advising experience).

Preferred Education and Experience in addition to the minimums listed above:
  • Bachelor's degree or higher in related field with at least three (3) or more years of comparable experience at the high school, technical or higher education environment.
  • Bilingual English/Spanish fluency (able to read, write, and speak) in both languages..

KNOWLEDGE, SKILLS, AND ABILITIES
  • Familiarity with the instructional process and use of instructional media.
  • Skilled in operating and maintaining specialized equipment and software.
  • Organizational skills and the ability to work with minimal supervision.
  • Ability to understand and support the student-teacher relationship.
  • Ability to establish and maintain effective working relationships with students, staff, teachers, and the
  • general public.
  • Ability to work in a team environment.
  • Ability to communicate effectively through both oral and written means.
  • Strong verbal, written, analytical, and persuasive skills and the ability to interact effectively with all
  • levels of employees and management.
  • Ability to utilize Microsoft Office Suite including Excel and Word to create inventory and other various
  • reports.
  • Ability to establish and maintain effective working relationships with vendors and contractors.
  • Ability to order needed supplies while understanding budget constraints.
  • Ability to work effectively with individuals from diverse educational and socio-economic backgrounds.

Supplemental Information

Start Date: This position supports the Community Education Division and is available to start immediately.

Job Details: This is a year round (including summer) student facing position
Days of the week: M-F with opportunities for flexible work based on departmental need
Hours : Up to 19 hours weekly; primarily mornings and afternoons
Location: Will serve multi-campuses (excluding Mequon) campuses as needed.
Modality: 100% In-person

Salary: Salary is determined by years of experience credit and internal salary equity. Salary determination will be only based on years of credited experience that is listed on the job application, please include complete work history.

Application Materials: A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. This should include specific job positions held, duties performed, dates of employment, and any relevant licenses or certifications. Along with your completed application, please upload an up-to-date resume. Education will be formally verified prior to offer.

Interviews: Selected qualified candidates will be invited to participate in a virtual interview on a date to be determined. Candidates who are selected after the first interview will be invited to a second-round interview.

EEO:

Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email
jobs@matc.edu


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