Community Giving Associate

Position Title: Community Giving Associate

Position Classification: Regular; Full Time; Exempt; 40 hours/week

Reports to: Manager of Community Giving

Location: Remote possible, Boston preferred

Position Overview

The Community Giving Associate is an integral member of the Community Giving team who will support fundraising, cultivation, acquisition, and stewardship activities critical to meeting annual revenue and donor goals. The Associate will have a special focus on growing and maintaining employee and community engagement programs, including state/local/federal employee giving, third-party platform fundraising, private sector employee giving, and community-based fundraising and external events. They will work closely with the Manager of Community Giving and integrate with the Private Sector Partnerships, Digital Engagement, Donor Engagement, and PIH Engage teams to implement new processes that enhance the connectedness for supporters and/or prospects giving indirectly to Partners In Health (PIH), while also positioning PIH for broader brand awareness. They will also manage the PIH Speakers Corp initiative to ensure PIH's ability to support and participate in community-led events in support of our mission. They will support additional community giving team activities including the integrated direct mail and SMS programs and will provide high-level and back-up donor support coverage.

Responsibilities:

Indirect Giving / Community Engagement (60%)

• Create and implement new and meaningful ways to steward workplace donors and develop resources to connect them more deeply with PIH. Partner with members of the Private Sector Partnerships team to ensure close alignment between employee and corporate engagement strategies with a shared goal of maximizing employee and corporate support.
• Assess, maintain, and build on current engagement strategy for community giving level donors and prospects, including donors and fundraisers supporting through indirect channels such as workplace, social media, and academic/faith-based community events.
• Maintain current and explore new indirect giving opportunities and charity oversight organizations. Fulfill light reporting requirements, provide updated marketing materials, and maintain PIH profiles on third-party giving platforms.
• Partner with CRM and Gift Administration teams to improve data tracking and reporting systems for indirect giving revenue; Build and implement universal and consistent standard operating procedures and business rules and monitor to ensure data integrity. Utilize data to inform strategy direction.

• Serve as internal and external point of contact for PIH Speakers Corp. Prioritize incoming requests and match with appropriate speakers, maintain inventory of event materials and ensure resources for speakers are updated, facilitate collection and entry of data from events as well as follow-up activities. Facilitate professional development opportunities for Speakers Corps members and recruit new participants as needed.

General team support (40%)

• Work closely with the Manager of Community Giving and agency partner to successfully execute annual direct mail plan, collaborating with Marketing and Communications, signers, and Leadership Giving as necessary.
• Build, execute, and analyze SMS campaigns in partnership with Senior Director of Annual Giving, Manager of Community Giving, and agency partners.
• Assist with complicated or sensitive donor support inquiries and during high volume time periods, ensuring quality, accurate, and timely responses to all supporter and public inquiries.
• Support building and maintenance of automated donor journey processes for community giving donors and indirect donors, including welcome experience and other stewardship and cultivation efforts.

Qualifications:

• At least 3+ years professional experience required; a minimum of 2 years working in the nonprofit development field preferred.
• Ability to communicate effectively with varied internal and external constituencies.
• Solid computer skills, including fluency in Microsoft Office and strong capacity in Salesforce Marketing Cloud or similar customer relationship management systems.
• Attentive to detail, able to manage multiple tasks in a deadline driven environment.
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
• Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results - Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
• Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
• Open to remote candidates, but prefer candidates who are based in the Boston, MA area

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world's leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments' efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Pay and Benefits

The expected starting salary range for new hires in this position is between $55,000-65,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. The position belongs to a class of roles that have a salary range between $50,000-70,000/year. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with automatic employer contribution, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee's eligible dependents. PIH offers professional development and home office reimbursements as well as a flexible paid time off policy with no maximum, generous holiday time, summer and winter breaks, and a sabbatical leave policy.

Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [emailprotected].