New

Manager, Network Operations Control Applications

Norfolk Southern
United States, Georgia, Atlanta
1200 Peachtree Street Northeast (Show on map)
Aug 26, 2025
Job Description The D&T department seeks a new Manager with broad potential to aid the Train Network Operational Control Application area. This manager brings experience in transportation and logistics related applications, with a focus on Crew Management and Timekeeping. This manager brings strong technical skills combined with strengths in project and team management to complement their peers and produce the strongest possible D&T Management Team. This position is responsible for managing an D&T team through the full System Development Life Cycle (SDLC) for both simple and complex projects using traditional or Agile software development methodology. This manager will be responsible for enhancing and supporting existing systems which may include mission critical systems that will have stringent high availability and disaster recovery requirements. These systems may be implemented using different platforms, architectures, and technologies. This manager will also be responsible for delivery of development projects according to a defined plan, schedule and budget using formal enterprise SDLC, project management and architectural guidelines. This manager will have direct supervisory responsibilities for a team of employees and managed service contract staff and will report to a Sr Director, D&T Department. Responsibilities: * Work with strategic partners to integrate both vendor and NS built applications across various platforms and environments. * Participate in rail industry initiatives and projects to create standard designs, applications, and procedures to support operational systems. * Maintain close liaison with assigned business areas to identify system needs, ensure expectations are being met and deliver systems that meet agreed upon requirements. * Review functional and non-functional requirements for new systems or enhancements of existing systems to ensure quality. * Organize, staff, and manage multiple projects and teams to develop new systems and to enhance and maintain existing business systems. * Assess and review hardware or software designs to ensure requirements are being met and soundness of the technical solution. * Critically review development plans for practicality and viability and control project scope, budget, and timeline * Ensure quality assurance is applied during all phases of the development cycle. * Provide supervision, mentoring, assistance, and training to assigned staff members. * Ensure development efforts are compliant with approved corporate policies, departmental standards, and procedures. * Formulate and implement initiatives to improve quality and productivity of software development and support. Education Bachelor's Degree, preferably in Information Systems, Computer Science, Computer Information Systems or related field preferred. Skills Required * Experience as a Team Lead, People Leader, MSA Partnerships, and/or complex programs. * Experience in Mainframe, Java, application development, or other modern programming and/or scripting languages. Skills Desired * Strong business process analysis, requirements gathering, technical design and systems development. * Experience in application development, support, or technical infrastructure operations. * Proficient in the development and maintenance of project plans and other productivity and communications tools (MS Office) * Experience in systems integration and in working with vendors. * Experience in Transportation Technology Logistics and related fields, particularly the rail industry. * Crew Management Systems and Timekeeping experience is highly desired. * Experience in designing, developing, and deploying system integrations using enterprise message bus design principals. Work Conditions Location: Atlanta, GA Environment: Hybrid (three days in office; two days remote) Shift Work: No On-Call: Yes Weekend Work: No Company Overview Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com. At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization. Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress. Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings. The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future.If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.