Decision Support Analyst

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have close to 600 locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

ABOUT THE JOB

The IT Decision Support Analyst will assist in the planning, execution, and completion of IT projects. This role involves supporting the Decision Support IT Governance & Portfolio Manager in various tasks, including project documentation, stakeholder communication, and resource coordination. The IT Decision Support Analyst will work closely with different departments to ensure projects and deliverables are on time.

WHAT YOUR DAY WILL LOOK LIKE

• Assist in the development and maintenance of project plans and schedules.
• Conduct data analysis to support project decision-making.
• Prepare and maintain project documentation, including status reports and meeting minutes.
• Developing project plans, leading project teams, monitor project progress and setting deadlines.
• Communicate with stakeholders to understand requirements, provide project updates and ensure stakeholder satisfaction.
• Support IT management in coordinating project activities and resources.
• Identify and escalate project risks and issues to IT management.
• Assist in the preparation of project presentations and reports.
• Analyzes business and user needs, documents and translates them into proper system requirement specifications.
• Formulates and defines system scope and objectives based upon both user needs and a thorough understanding of business systems and industry requirements.
• Lead training sessions to implement new or improved systems and procedures.
• Identifies potential areas where existing business service policies and procedures require change or new development.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by your leader.
• Regular and reliable attendance is required.
• Follows all company policies and procedures.

EDUCATION & EXPERIENCE

• Bachelor's degree in business administration, information management, MIS, supply chain, accounting or related field is required.
• Three years of project management experience is required.
• Firm understanding of Predictive, Iterative and Hybrid methodologies is required.
• Project Management Certification preferred.

SKILLS & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Information technology, software, and/or systems project leadership experience.
• Experience with project management practices and tools to create, manage, and track project performance across milestones.
• Ability to lead and manage diverse teams and exercising strong leadership and soft skills.
• Outstanding analytical and complex critical thinking skills.
• Experience with client impact analysis; communication positioning, design, and delivery.
• Ability to work under pressure; exceptional time management skills.
• Excellent client-facing and internal communication skills.
• Effective communication skills, both written and verbal.
• Outstanding organizational skills include diligence and multitasking skills.
• Ability to travel as needed.
• Ability to collaborate well with people from different disciplines with varying degrees of technical experience.
• Communicating in Spanish is a valuable skill at Helena.
• Computer skills including working knowledge of Microsoft Office are required.

Successful completion of a drug test and background check is required for all positions at Helena.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

BENEFITS AT HELENA

• Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
• Free Short & Long-Term Disability.
• Up to 80 hours of paid Parental Leave.
• Education Assistance.
• And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.