CORP EMPLOYEE EXPERIENCE LEADER |
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Job Info |
FLSA Status EX |
Job Code 94548 |
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Reports To |
Work Schedule |
Job Type |
Amount of Travel Required |
Executive Director Employee Experience & Team Building |
Monday-Friday, Must be flexible |
FR |
Up to 10% |
Summary/Objective |
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 124 years ago. Buffalo Rock manages the best beverage portfolio in the country, which includes several beloved global and regional brands. |
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As the Leader of Corporate Employee Experience, you are responsible for creating and maintaining a positive and engaging work environment for all employee-partners within the organization. This role involves implementing and monitoring programs and initiatives that enhance employee satisfaction, well-being, and overall experience. You will work closely with management, and other departments to ensure that employee-partner needs are met and that the company culture aligns with its values and goals. Additionally, you will lead a team of professionals dedicated to improving the employee-partner experience and fostering a sense of belonging and community within the organization. |
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Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. |
* Exercises independent judgment and discretion in discharging the following duties: |
* Regular and timely attendance is an essential function of this position. |
* Manage and direct the Employee Experience functions and teams. |
* Supervise and direct Employee Experience Specialists. |
* Capable of performing Employee Experience Specialist duties. |
* Manages Orientation/Onboarding processes |
* Responsible to provide a positive Employee-Partner experience beginning with onboarding and throughout their employment |
* Maintains an environment of positive Employee Partner relations. |
* Coordinates and plans Employee Partner events |
* Recognition/Anniversary awards |
* Team Building |
* Employee-Partner Engagement & Corporate Communications |
* Assists Employee-Partners through Benefits/401(k) Open Enrollments |
* Provides support to department managers in their effort to manage Employee-Partners through education of Employee Experience procedures and practices. |
* Coordinate/Conduct Employee-Partner meetings for facilitated training, policy communication, etc. |
* Have a practical understanding of Buffalo Rock Company's Affirmative Action Programs, 401(k) Retirement Plan, Flexible Benefit Plan, Family Medical Leave Act, Disability Program, COBRA, Employee Assistance Program, workers' compensation procedures, counseling/progressive discipline policy, EEO policy, anti-harassment and anti-discrimination policies, attendance and leave policies, Professional Conduct policy and Group Health Benefits Program. |
* Manages administration of Family Medical Leave for eligible employees. |
* Involvement with the local SHRM and other agencies, i.e., Chamber of Commerce, etc. |
* Manages Unemployment Compensation Claim preparation and coordination of unemployment hearings with Managers/Supervisors. |
* Review, screen, and provide guidance regarding application of discipline policy. |
* Prepare disciplinary actions. |
* Prepare termination reviews. |
* Works with and deals ethically and effectively with all levels within the company and outside the company. |
* Oversee and manage records concerning personnel-related data such as hires, transfers, performance appraisals, and attendance. |
* Oversee and manage new hire check-ins. Ensure consistency with completion and monitor Employee-Partner responses in Company Performance Management Software. Ensure follow-up with EPs is completed timely. |
* Oversee and manage the evaluation process and ensure consistency with disciplinary and other records - 30-60-90-day evaluation and annual performance evaluations. |
* Conduct exit interviews to identify reasons for employee departure and make recommendations to improve the employee experience based on data and information gathered. |
* Ensures compliance with all equal employment, non-discrimination, and non-harassment laws and policies. |
* Performs other duties as assigned. |
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Other Duties and Responsibilities |
* Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company. |
* Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training. |
* Ensure that every reasonable precaution is taken to protect the Company from possible damage, theft, or other liabilities. |
* Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property. |
* Honor and follow through on all business commitments. |
* Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people." |
* Live Buffalo Rock's Core Values: * Committed to serving our communities. * Customer success drives our success. * Integrity matters. * Obsessed with continuous improvement. * We care for each other. * Win the day. |
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Competencies |
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
Negotiation - Bringing others together and trying to reconcile differences. |
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
Time Management - Managing one's own time and the time of others. |
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Supervisory Responsibilities |
Supervise and carry out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making recommendations regarding changes in status. |
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Work Environment |
* Primarily inside work with most if not all working hours in a close office environment |
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Physical Demands |
N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) |
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Physical Demands |
Frequency |
Stand |
F |
Walk |
F |
Sit |
C |
Manually Manipulate |
O |
Grasp |
O |
Reach Outward |
O |
Reach Above Shoulder |
O |
Speak |
C |
Climb |
N |
Crawl |
N |
Squat or Kneel |
O |
Bend |
O |
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Lift/Carry |
Frequency |
10 lbs. or less |
O |
11-20 lbs. |
O |
21-50 lbs. |
N |
51-100 lbs. |
N |
Over 100 lbs. |
N |
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Push/Pull |
Frequency |
12 lbs. or less |
O |
13-25 lbs. |
N |
26-40 lbs. |
N |
41-100 lbs. |
N |
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Other Physical Requirements |
Other Physical Requirements |
Applies/Does Not Apply |
All tasks within the warehouse are physically demanding and labor-intensive. |
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Ability to work in a noisy and non-climate controlled (Hot in summer, cold in winter) environment. |
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Ability to read and interpret instructions from a computer screen. |
Applies |
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Required Education and Experience |
Education |
* Education: Bachelor's Degree (four-year college) - Field of Study: Human Resources degree preferred. In lieu of a bachelor's degree, must have a High School diploma or GED. |
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Experience |
* Must have at least 2 years HR experience; Required |
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Other Skills |
* Must be proficient in Microsoft suite of products including Word, Excel, Outlook, and PowerPoint. SharePoint experience; Preferred. |
* Certifications: PHR or SPHR certification must be obtained within a two (2) year period upon hire |
* Licenses: Valid driver's license required |
* Other Requirements: Knowledge of business and management principles, involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources. |
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Affirmative Action/EEO statement |
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law. |
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Purpose of Job Description |
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation. Applicant/Employee-Partner______________________________ Date__________________ Interviewer/Supervisor___________________________________ Date__________________ |
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