Area Account Manager

Company Overview:

Join Allied Universal Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description:

Allied Universal Janitorial Services, an Allied Universal Company, is hiring a Area Account Manager. The Area Account Manager is responsible for staff management, business operations, and customer relations within an assigned geographical area for a leading nationwide provider of Janitorial services in Retail, Facilities, Education, and Commercial Office Buildings. The ideal candidate will have prior experience in operations, floor care, and maintenance while utilizing an effective, collaborative leadership approach to inspire respect and trust among team members.

RESPONSIBILITIES:

Lead ongoing efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality; implement cost reduction, profit enhancing strategies
• Continually assess financial performance of accounts/contracts, identify problem areas, implement plan to address concerns; financially manage and ensure account profit and productivity goals are met, identify ongoing financial and operational efficiencies
• Train and manage Site Account Managers--setting specific operational goals for each site, regularly assessing performance, and quickly making effective corrections to performance and conduct, including retraining, employee corrective action and development plans
• Measure department effectiveness through quality inspections and adjust as goals change or need improvement

QUALIFICATIONS:

• High school diploma or equivalent
• Minimum of three (3) years of experience in managing operations in the services industry, preferably in the cleaning and maintenance business
• Experience with the development and maintenance of budgets and labor costs and monitoring financial information
• Strong interpersonal skills; able to effectively influence others through positive, proactive communication style
• Knowledge of cleaning chemicals and supplies
• Possess the integrity and ability to work independently and/or collaboratively in a team environment
• Possess strong maintenance skills/knowledge and computer proficiency
• Able to embrace change with the ability to modify goals and directives quickly
• Capable of multi-tasking, using independent judgment, and solid decision-making
• Sound knowledge of OSHA and safety standards for housekeeping, maintenance, and landscaping programs
• Results-oriented, balancing a sense of urgency for immediate problems with proactive planning and problem identification

PREFERRED QUALIFICATIONS:

• Ability to speak, read, and write the Spanish language
• Previous payroll, billing, and scheduling experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.