New 
Home Base Texas Veteran Outreach Manager
 Mass General Brigham (Enterprise Services) | |
 United States, Massachusetts, Boston | |
 Sep 12, 2025 | |
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Summary
Responsible for developing and managing outreach programs aimed at supporting patients and connecting them with community resources and behavioral health services. Works to enhance patient access to care through partnerships with external agencies and community organizations, improving overall patient outcomes and well-being. Provides education and guidance to ensure patients receive appropriate support throughout their care journey. This role is remote but local to the Houston Texas area. Must have reliable transportation to travel regionally. Some nights and weekend work required. Does this position require Patient Care? Yes Essential Functions -Establishes and maintains relationships with community organizations, healthcare providers, and support agencies to facilitate patient referrals and services. -Conducts assessments to identify patient needs and connects them with available resources in the community, including behavioral health and social services. -Develops and implements outreach strategies to enhance patient engagement and ensure under-resourced populations have access to essential care. -Oversees program logistics, including scheduling, coordinating with community partners, and monitoring outreach activities to ensure compliance and effectiveness. -Provides education and guidance to patients and families regarding available community services and how to access them. -Tracks and reports on program performance, analyzing outcomes to identify areas for improvement and adjust strategies as needed. -Maintains accurate and confidential records of patient interactions and referrals, adhering to privacy regulations and hospital policies. -Advocates for patient needs and represents the hospital in community meetings and outreach events to promote accessible healthcare services. Education
Knowledge, Skills and Abilities
Physical Requirements
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |