Senior Manager, Revenue Cycle Intelligence & Insights

City of Hope is seeking a bold, forward-thinking leader to serve as our Senior Manager, Revenue Cycle Intelligence and Insights. This is a high-impact role at the intersection of healthcare, data science, and innovation-ideal for someone who thrives in a fast-paced environment and is passionate about transforming data into strategic advantage.

As part of a rapidly evolving department, you will lead enterprise-wide analytics and business intelligence initiatives that power smarter decisions, drive operational excellence, and unlock new opportunities for financial performance. You'll work with cutting-edge tools, collaborate across disciplines, and help shape the future of revenue cycle management through AI, automation, and predictive insights.

Key Responsibilities

* Strategize and lead the development of a comprehensive analytics roadmap for the revenue cycle

* Design and deliver dashboards, reports, and predictive models that inform enterprise decision-making

* Collaborate with leaders to define KPIs and align analytics with operational and compliance goals

* Ensure data integrity through governance and standardization across platforms

* Translate complex data into clear, actionable insights for executive stakeholders

* Support technology transformation by integrating analytics into new systems and platforms

Your qualifications should include:

* Education: Bachelor's in Health Administration, Business, Finance, or related field (Master's preferred)

* Experience: 7+ years in healthcare revenue cycle, finance, or performance improvement with leadership responsibilities

* Preferred: Experience with large-scale transformation projects in provider or academic health systems

* Skills:

* Advanced data visualization (Tableau, Power BI, Qlik) and SQL

* Deep understanding of revenue cycle operations and KPIs

* Ability to communicate complex data to non-technical audiences

o Strategic mindset with a passion for innovation and continuous improvement

o Strong leadership, facilitation, and collaboration skills