Program Director (Federal Technical)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Program Director to join our growing team.

This is a remote position; however, it is preferred that the candidate live within a 2-hour commuting distance to the Washington DC area, working onsite as requested at the local office and/or with the client

Job Summary:

As a Program Director, you will be in a key leadership role in managing and overseeing complex healthcare programs. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards.

Responsibilities:

• Manage and coordinate healthcare programs, ensuring the successful delivery of services, projects, and deliverables on schedule and within budget.
• Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals.
• Identify and address operational challenges, leveraging problem-solving skills to deliver practical solutions.
• Maintain strong, successful relationships with clients and key stakeholders, serving as a primary point of contact for program-related communication.
• Collaborate with cross-functional teams, including clinical, technical, and administrative personnel, to ensure seamless program execution.
• Develop and implement methods and procedures to improve program efficiency and outcomes.
• Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations.
• Prepare status reports and updates for internal leadership and client stakeholders.
• Support strategic planning initiatives to align program activities with organizational objectives and contribute to growth and innovation.
• Provide operational oversight and guidance to team members responsible for specific program functions or phases.
• Collaborate with Business Development to support new business opportunities as requested
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications

• Either a BS/BA degree in healthcare/business administration, public health or related field with recent experience of at Twelve (12) years as a Program Manager (or equivalent) and/or Deputy Program Manager (or equivalent) in planning, scheduling and monitoring the personnel and activities supporting overall system design, development, and implementation in a transaction processing environment for a large IT system related to medical bill processing or similar environment
• OR a High School or GED equivalent diploma with recent experience of at least Sixteen (16) years as a Program Manager (or equivalent) and/or Deputy Program Manager (or equivalent) in planning, scheduling and monitoring the personnel and activities supporting overall system design, development, and implementation in a transaction processing environment for a large IT system related to medical bill processing or similar environment
• Project Management Professional (PMP) Certification within one (1) year after hire.
• Equivalent of Federal Minimum Background Investigation (MBI) or offer will be contingent upon successfully obtaining one
• Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience.
• Demonstrated abilities with Microsoft Project, SharePoint applications, MS Teams, Skype and knowledge of MS Project EV Metrics.
• Proven track record to meet and enforce deadlines, conduct research into technology issues and products, and to take initiative in the development and completion of projects.
• Demonstrated experience in leading and managing complex technical programs
• Demonstrated successful people management and presentation skills.
• Ability to exercise independent judgement in solving complex and unusual technical, administrative, and managerial problems
• Ability to meet and enforce deadlines, to conduct research into technology issues and products, and to take initiative in the development and completion of projects
• Strong problem-solving, analytical, and evaluate skills
• Travel up to 25%, program dependent
• This is a remote position; however, it is preferred that the candidate live within a 2-hour commuting distance to the Washington DC area, working onsite as requested at the local office and/or with the client
• Any offer will be contingent on client approval and obtaining a MBI or equivalent, and a PMP within 1 year after hire

Preferred Qualifications

• Master's degree in healthcare/business administration or a related field.
• Knowledge of best practice in healthcare operations.
• Knowledge of government policy and structure.
• Knowledge of metrics, productivity measures and reporting.
• Knowledge of regulatory agency compliance.
• Knowledge of contract development and implementation.
• Budget and financial skills.
• Able to lead and manage direct reports to achieve contract deliverables.
• Aptitude for systems planning and prioritization of tasks
• Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders.
• Ability to provide supervision to staff that ensures excellent customer satisfaction.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.