Sr Mgr, Contract Management

Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Business Planning team at Spectrum.

At Spectrum, we keep our customers connected across a 41-state footprint. Our Business Planning team manages the planning and forecasting for Customer Operations. It works with the business to improve the way the business runs and in turn, ensures a positive customer experience. By providing business leaders with the financial and operational insights they need, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Senior Manager of Contract Management, you'll report to the Vice President of Contract Management and will work with cross-functional teams to define and document terms, metrics, and details associated with vendor contracts. Your contribution will ensure successful implementation of multiple programs that directly impact the company.

WHAT OUR SR MANAGERS CONTRACT MANAGEMENT ENJOY MOST

• Supporting the vendor selection process in partnership with business owners- developing request for quotes (RFQs) or request for proposals (RFPs)
• Negotiating master service agreement (MSA) terms
• Maintaining and managing the Contract Management System (Agiloft)
• Developing pricing models based on the operational needs of business owners
• Negotiating statement of work (SOWs); gaining acceptance from the vendor, Operations, Procurement, and Legal, following through to full execution
• Keeping SOW and MSA terminology up to date
• Supporting Operations to resolve contract disputes, adhering to contract terms
• Leading contract renewal and approval process
• Notifying vendors of termination of SOWs or entire agreements
• Providing modeling analysis to drive volume placement decisions based on varying terms and pricing

In this role you will work in a collaborative office environment. On a given day you will manage change management and renewal process for contracts, manage the RFP process, and assist Operations in vendor evaluation and selection. You will excel in this position if you are highly organized, can manage multiple projects simultaneously, and can make decisions under pressure. Continuous learning opportunities will provide ample opportunity for career growth at Spectrum.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Contract management: 7 or more years; Management: 3 or more years
• Education: Bachelor's degree in business or technical field or equivalent combination of education and experience
• Skills: Demonstrated knowledge of Microsoft Office software applications such as Word, Excel, etc.
• Abilities: Analytical and financial ability; analyze and interpret common technical journals, financial reports, regulatory orders, and legal documents; effectively present information to internal and external stakeholders; communicate effectively verbally and in writing; supervise and motivate others
• Knowledge: Business contracts construction, reviewing & drafting; commercial products & services; financial clauses for credits and collections; telephony regulations; IP network architecture; general accounting & billing procedures
• Hybrid Schedule: Four days in-office weekly

Preferred Qualifications

• Experience: Broadband/telecom management; project Management and/or business development; prior experience in a Paralegal role
• Knowledge: Understanding of legal terms and conditions with knowledge of contract construction and terminology