Manager of Continuous Improvement, Hospital Services Group

Posting Date

DaVita's Hospital Services Group (HSG) is seeking a Manager of Continuous Improvement to support transformative initiatives across our hospital-based dialysis programs. In this highly impactful role, you will drive operational excellence, implement process improvement strategies, and support the sustainable adoption of best practices across acute care settings.

Each year, DaVita delivers over 1.3 million treatments across 800+ hospitals nationwide. Our HSG team is committed to providing clinical excellence, enhancing efficiency, and delivering innovation at scale. The Manager of Continuous Improvement will play a critical role in enabling these outcomes by partnering with cross-functional leaders and teams to optimize hospital-based dialysis operations.

• Lead and support cross-functional continuous improvement initiatives focused on hospital dialysis operations.

• Apply Lean, Six Sigma, and other process improvement methodologies to drive quality, efficiency, and cost-effectiveness.

• Collaborate with divisional and local leadership to implement and sustain operational improvements.

• Conduct data analysis to evaluate project performance and identify improvement opportunities.

• Present findings and strategic recommendations to senior leadership.

• Facilitate training workshops and coaching sessions to build internal CI capability.

• Align with the Director of Continuous Improvement and broader HSG goals to ensure strategic consistency.

• Manage project timelines, deliverables, and stakeholder communication.

• Travel to support assigned hospitals (~50% of the time).

• Other duties as assigned.

• Bachelor's degree in nursing, healthcare administration, business, engineering, or a related field.

• 2-4 years of experience supporting or leading process improvement projects with measurable outcomes.

• Practical knowledge and application of Lean, Six Sigma, or other process improvement methodologies.

• Strong analytical, problem-solving, and organizational skills.

• Effective communication skills across all levels of the organization.

• Demonstrated experience working in cross-functional teams and managing multiple priorities.

• Ability to coach, influence, and lead without formal authority (no direct reports).

• Master's degree in a related field (e.g., MHA, MBA, MPH, MSIE).

• Lean Six Sigma certification (Green Belt or Black Belt).

• Familiarity with Design Thinking principles and practices.

• Lean Six Sigma Certification - Preferred

• No specific licensure required, but clinical or healthcare credentials are a plus.

• Work Environment: Moderate noise level (business office setting); no routine exposure to hazardous materials.

• ADA Considerations: Reasonable accommodations available for individuals with disabilities.

• Visual Requirements: Vision adequate to perform essential duties; may need to differentiate colors on a test strip.

• Physical Requirements:

  • Ability to lift up to 50 lbs unassisted.

  • Capable of standing, sitting, walking, stretching, reaching, and using full range of body motion.

  • Manual dexterity for using computer and equipment.

What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

* Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

At DaVita, we are committed to building a culture of service excellence. We aim to be the provider, partner, and employer of choice in the kidney care industry. Our team members are united by a shared purpose: to improve patients' lives by transforming care delivery.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.