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Cloud Solution Architect and Senior Cloud Solution Architect - Data and AI (Multiple Openings)

Microsoft
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Oct 02, 2025
OverviewWith over 17,000 employees worldwide, the mission of the Customer Success Organization (CSU) is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join the CSU Americas Team and helpus build a future where customers achieve their business outcomes faster with technology that does more. We are looking for Cloud Solution Architect (CSA) and Senior Cloud Solution Architect (CSA) professionals (Multiple Openings), specializing in Data and Analytics & AI, who are passionate about driving our customers' transformation on Microsoft Azure. These are customer-facing roles, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements. You will own AI technical customer engagements including architectural design sessions, proof of concepts/technologies, specific implementation projects and MVPs. You will leverage your experience in customer-facing roles and success leading end-to-end AI technical engagements and development of POCs using AI services and/or data science with customer executives, IT Management, Enterprise Architects, Data Scientists and Developers to drive AI solutions to production. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States. This role is flexible in that you can work up to 100% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesThis role will give you the opportunity to leverage your experience in customer-facing roles and success in leading in-depth technical security architecture discussions with customer executives, Enterprise Architects, IT Management, and Developers to address, enable, and transform Data and AI solutions for the customer.Key responsibilities:Seek to understand customers' overall data estate Business and IT priorities and success measures to design Data & Analytics solutions that drive business value and drive positive Customer Satisfaction & become a trusted advisor. Ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment and provide feedback and insights from customers/partners. Develop opportunities to drive Customer Successbusiness results & help Customersget value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SAsubject matter expertise.Deliver according to MS best practices & using repeatable Intellectual Property (IP). Apply technical knowledge to architect and design solutions that meet business and IT needs, create AI roadmaps, drive Proof of Concepts (POC) and Minimal Viable Product (MVP), and ensure long term technical viability of new deployments, infusing key AI technologies where appropriate. Be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements. Maintain technical skills and knowledge, keep up to date with market trends and competitive insights; collaborate and share with the AI technical community while educating customers on Azure platform. Accelerate customer outcomes -Share expertise, contribute to IP creation & re-use toaccelerate customer outcomes and obtain relevant accreditations and certifications. OtherEmbody our Culture and Values
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