New 
Digital Asset Experience Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 02, 2025 | |
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OverviewDo you want to play a role in frontier of helping mature Digital Asset monitoring and process functions and work for the Microsoft Commercial and Partner Solutions (MCAPS) organization? In the Trust and Integrity Protection (TrIP)'s monitoring team, we work with many different stakeholders to safeguard Digital Asset integrity and culture of compliance. We are seeking a Digital Asset Experiemce Manager for our team. You will play a pivotal role to drive the Digital Asset e.g., MCAPS created applications and subscriptions, review process integrity and maturity and embrace the newest technologies and ideas on how to scale and meet stakeholder expectations. We are looking for a passionate, enthusiastic person to join our team and help to lead the design and execution of a streamlined, AI-powered process for reviewing Digital Assets. These assets must comply with corporate standards for security, privacy, and accessibility. This role will lead the business requirements and creating the vision in transitioning from a manual review process to an automated, AI-driven model, ensuring improved efficiency, accuracy, and enhancing user experience. The ideal candidate will combine technical program management skills with a passion for end user experience and driving process improvement.
ResponsibilitiesOwn and manage the end-to-end Digital Asset review process, ensuring adherence to corporate compliance standards.Define the opportunities and lead the transition from human-driven reviews to AI-powered workflows, driving automation and scalability.Define and monitor Key Process Indicators (KPIs) to measure process efficiency, accuracy, and user satisfaction.Collaborate with engineering, security, privacy, and accessibility teams to ensure alignment with policies and established processes.Identify and document issues and risks, working with risk domains ensure timely resolution of issues impacting compliance or user experience.Champion continuous improvement, leveraging data insights to optimize processes and tools.Communicate progress and outcomes to stakeholders through clear reporting and executive updates. | |