We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Rapid Response Field Operator

Tesla Motors, Inc.
paid holidays, flex time, 401(k)
United States, Texas, Austin
Oct 02, 2025
What to Expect

We are seeking highly reliable and quick-thinking individuals to join our Rapid Response Team for our ride-hailing service, ensuring that all our vehicles are supported through our 24/7 vehicle operations.

Your responsibilities will include serving as an immediate responder to on-road incidents involving our autonomous vehicles, ensuring rider safety and support, assisting law enforcement, conducting basic roadside repairs, and supporting vehicle recovery operations.


What You'll Do
  • Rapidly respond to vehicle incidents in the field
  • Assist riders until emergency services arrive
  • Communicate professionally with law enforcement and emergency personnel
  • Log all actions and observations using internal tools and platforms
  • Perform basic vehicle service, ensuring vehicles are returned to operational status efficiently and safely
  • Resolve issues preventing vehicle autonomy when remote recovery fails
  • Document and report all interventions to ensure system reliability and accountability

What You'll Bring
  • Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities
  • Excellent problem-solving abilities to troubleshoot issues effectively, and develop timely solutions with incident responses
  • Ability to remain calm under pressure and in high-stress environments, follow basic protocols, and learn basic vehicle repairs to ensure the safety of our vehicles and customers
  • Strong communication skills to provide precise details to law enforcement and emergency personnel
  • Flexibility to work in shifts, including nights and weekends
  • Ability to lift 50+ pounds
  • Valid driver's license required

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
    Applied = 0

    (web-759df7d4f5-jhrq2)