Manager - Optometric Equipment

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If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Vigano and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.

GENERAL FUNCTION

This role manages the end-to-end process of optometric equipment upgrades and installations across the organization. Responsible for meeting production goals, service level performance, and standards of quality for all projects. Participates in volume forecasting and supports departmental production schedules. Encourages an environment of continious improvement and contributes to cultivating a culture of learning. Provides leadership, coaching, and development to a team of Equipment Specialists.

MAJOR DUTIES AND RESPONSIBILITIES

• Partners with project teams across the organization to collate demands into realistic schedules
• Develops appropriate timelines for all projects and provides regular status updates to project stakeholders
• Maintains schedules by actively monitoring projects, identifying risks quickly, and works to minimize business impact through sound decision making and cooperation
• Demonstrates and encourages continuous improvement by incorporating feedback and iterative processes into their workflows
• Maintains and builds documentation to support Eyecare initiatives, installation best practices, and knowledge base materials
• Ensures compliance with all corporate guidelines pertaining to the collection and distribution of optometric equipment, accessories, and supporting technology
• Participates in regular forecasting sessions to identify neccessary inventory levels needed to support initiatives and service demands
• Ensures consistent, clear, and appropriate communication with internal and external partners regarding business objectives, progress, and performance
• Actively manages the coaching and development of direct reports
• Conducts recurring reviews of SLA performance with support teams, vendors, and service partners to monitor and drive performance, advises leadership of trends and concerns

BASIC QUALIFICATIONS

• Bachelor's degree or equivilent experience
• 3+ years project management experience
• 3+ years of technical implementation experience
• Supervisory experience
• Excellent verbal and written communication skills
• Ability to manage, prioritize, and execute multiple projects/tasks

PREFERRED QUALIFICATIONS

• Optometric equipment experience
• 3+ years of computer networking experience
• 5+ years of supervisory experience

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.