Remote Clinical Applications Analyst - Electronic Health Records (EHR) - Dallas, Tx

The US Oncology Network is looking for a Remote Clinical Applications Analyst - Electronic Health Records (EHR) to join our team! This position will support all Texas Oncology locations.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. Our Information Technology team offers an outstanding family-first team culture. Extremely low turn-over with long-tenured team members. There are opportunities for career development, excellent benefits and perks as well as self-directed daily work. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

Join a Team That Invests in Your Future

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That's why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

What is the Long-Term Incentive Plan (LTIP)?

Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

What does the Clinical Applications Specialist do?

Under direct supervision, supports, maintains, and resolves problems with the company's clinical applications.

Masters the company's suite of information technologies to enhance processes, and communications and develops close relationships with users to ensure consistent customer service. Applies information technologies in the timely design, implementation, and installation of high-quality solutions for the company.

Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

The essential duties and responsibilities:

• Work remotely and onsite to support the clinical applications for a fast-paced Outpatient clinic environment.
• Use a ticketing system to document all work performed.
• Supports, maintains, troubleshoots, and resolves problems relating to Texas Oncology's clinical applications and workflow.
• Achieves a high level of customer service and communication with clients and teammates.
• Ensures that Texas Oncology is effectively and efficiently supported in their use of technologies by providing creative problem solving and/or referring to other appropriate company resources.
• Maintains a high level of understanding of the use of information technologies in healthcare in relation to administration of electronic medical records.
• Works with other IT staff to deploy company strategies in the field and resolve problems.
• Gains a working knowledge of the company's business drivers and determines opportunities/benefits for improvement of business performance by using information technologies.

The ideal candidate will have the following background and experience:

• Bachelor's degree in Computer Science, IT, Clinical Profession, or related discipline

Or

• Associates degree + Four (4) years of related work experience

Or

• High School diploma or equivalent + Eight (8) years of related work experience
• Minimum three (3) to five (5) years' experience implementing or supporting systems.
• Outpatient Clinic workflows knowledge preferred.
• iKnowMed Generation 2 knowledge or experience highly preferred
• Adult education/training experience preferred

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment requiring frequent interaction with practice and corporate clients. Work may require considerable travel by air or automobile.