New

Nurse Lead

Progressive Community Health Centers
United States, Wisconsin, Milwaukee
Oct 10, 2025
We're Hiring! Do you have a passion for our community and the skill set to support growth at an up-and-coming health organization? Progressive Community Health Centers is seeking an experienced professional to serve as a Nurse Lead! Are you a student in your last year of medical, nursing, or dental school, or a licensed primary care clinician? If so, you can receive loan repayment assistance through the NHSC Loan Repayment Program (NHSC LRP) or you may be eligible to receive loan repayment assistance from the NHSC Students to Service Loan Repayment Program (NHSC S2S LRP). National Health Service Corp Loan Repayment Program: In exchange for loan repayment, you serve at least two years of service at an NHSC-approved site in a Health Professional Shortage Area (HPSA). Important Dates \| Determine Your Eligibility \| Disciplines \| Sites \| How to Apply Who are we? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include Family Medicine, Internal Medicine, Women's Health, Urgent Care, Dental, Radiology and Integrated Behavioral Health. We also offer supportive services such as case management, health education and benefits enrollment. Job Summary The RN lead works collaboratively as an active member of the interprofessional team to provide therapeutic patient and family centered care. The RN systematically and continuously collects and assesses data related to patient health status to develop, execute and evaluate the plan of care. The RN utilizes evidence to drive clinical decisions and practice related to individual and population health. The RN establishes goals and strategies for meeting care coordination needs across settings with the patient, family, and/or other care providers. The RN considers factors related to safety, effectiveness and fiscal accountability in planning and delivering care. The RN participates in continuous quality improvement initiatives and assumes responsibility for their professional development. As the leader of the nursing team, the RN lead makes decisions of how to best utilize the skills of the nursing team to provide excellent patient care. ESSENTIAL FUNCTIONS Telephone and MyChart triage: According to the chief complaint, assess the severity of the patient's symptoms and guide the patient to the appropriate level of care (Scheduled visit, Same day slot when available, Urgent Care, or Emergency) Urgent Care Triage: According to the chief complaint, assess the severity of the patient's symptoms and guide the patient to the appropriate level of care (Urgent Care or Emergency). If the patient is staying with urgent care, begin the note and transfer to provider for completion. If the patient is transferring to the Emergency Department, ensure appropriate communication and transport, and document encounter in full in the EMR. Address all medication refill requests by directly refilling when allowable per protocol, pending prescription with correct pharmacy information and sending to the Provider team, or advising patient that an appointment is needed for further refills. Review and triage the lab/x-ray results received in the office and notify the physician or other healthcare provider of critical values. Make follow-up calls to high-risk patients to assess changes of status or to ensure that the patient sought the appropriate treatment. Makes transition of care phone calls and schedule patients accordingly to ensure continuity of care. Call patients with abnormal results as directed by providers and report abnormal results to governing bodies as directed (such as required STI reporting and lead reporting). Direct normal result communication to Medical Assistants. Perform patient education and instruction regarding medication regime and documents in the medical records. Leadership: Assigns daily and special project roles for all RN and LPNs. Monitors task completion and productivity of team. Coaches, mentors, and trains all members of the team for success. Serves as a reference for all clinical and administrative questions that arise within the team. 40% Leadership, 60% Clinical. Acts as resource to medical support staff. Collaborates with medical staff in carrying out delegated patient care activities. EDUCATION AND EXPERIENCE: Graduate of an accredited nursing program. Currently licensed in the State of Wisconsin. Five years of general nursing in a clinic or hospital setting, and previous experience with patients of all age groups. Experience within a community health center and with Epic preferred. Leadership experience preferred. It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve. Equal Employment Opportunity: Progressive Community Health Centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.