Group Director, Artificial Intelligence

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100.

A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable its customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

The core values of the business are integrity, partnership, excellence, and change.

LSEG has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions.

LSEG operates across the following divisions:

Data & Analytics: delivering data-driven insights, workflow and products to customers simply and flexibly so they can make better-informed decisions.

FTSE Russell: delivering category-defining indices across asset classes and investment objectives to create new possibilities for the global investment community.

Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats.

Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions.

Role Profile

As part of our AI@LSEG Centre of Excellence team, we are looking to hire key product leadership roles. Reporting to the Group Leader of AI, in this role you will have the opportunity to help define LSEG's approach to AI and how it plays a part in the future success of the company.

This role will partner with global leaders to scope and deliver a robust group wide AI strategy for both internal and external customers.

You will work across LSEG to understand current skillsets, requirements and opportunities. You will build and present a planned approach to ExCo, seeking buy-in from multiple global stakeholders.

Key Responsibilities and Accountabilities

Partner closely with product leadership teams across Data and Analytics, Markets, FTSE Russell and Risk Intelligence to help identify and evaluate commercial opportunities and competitive positioning. Collaborate with leaders of our Sales & Account Management ("SAM"), Operations, Engineering as well as all wider enabling functions to ensure each area of our Group is incorporating AI into its plans and informing investment priorities. In partnership with key customers, product and engineering teams, support the product design and delivery of innovative AI product solutions. For products owned by the AI CoE team, ensure end-to-end product design, accountability and maintenance Provide thought-leadership on AI for the Group, ensuring all divisions are supported with the latest innovations and capabilities in AI. Partnership ownership; Support divisions in the assessment of potential new vendors, partnerships and/or acquisitions. Partner closely to shape group-wide AI Governance framework and policy, including responsible use of AI, and group-wide steering committees and ensure Legal, Risk, Compliance and GSSR partnership to align ethical, regulatory and customer requirements/standards. Ensure LSEG remains up to date with external market technology, adapting to market changes, ensuring we are able to take advantage and know where to be a fast follower. Ensure our external products support customer communities and internal products support our functions to drive operational efficiency, productivity and improved customer service and experience.

Skills & Competencies

• Strong grasp of machine learning, LLMs, knowledge graphs, predictive analytics and their real -world applications in financial services. With bachelor's degree in computer science, mathematics, economics or finance. Advanced degree (preferred, not required) in data science, AI / ML or financial engineering.
• Working knowledge of AI governance frameworks, model validation, explainability and bias mitigation.
• Understanding of data architectures with familiarity around financial data pipelines, structured / unstructured data integration and interoperability standards (e.g., MCP)
• Ability to assess when to build proprietary AI products, leverage open-source or partner with foundational model providers / hyperscalers.
• Financial services domain knowledge with understanding of key participant roles in financial services across the investment lifecycle, and where AI provides the greatest potential value.
• Ability to articulate clear technical product requirements, aligned to product lifecycle management.
• Ability to work with senior leadership, policy makers and senior external clients - explaining complex AI topics in a credible and accessible manner.
• Experience with cross functional leadership - orchestrating teams of engineers, data scientists, risk / compliance and commercial teams towards shared product outcomes.

Measures of success

Commercial Impact:

• Revenue growth from AI-enabled products, services or insights
• Improved CX and NPS to gauge tangible / measurable progress
• Cost improvement or optimization via AI /automation, process improvements or efficiencies
• AI project ROI - including time to value and payback
• AI implementation rate across products and workflows
• AI adoption rate among internal and external customers

Organisational impact / Governance & Risk:

• Cultural adoption index - measure of openness to AI, innovation & experimentation across the group
• Talent redeployment rate - proportion of employees deskilled or redeployed due to AI driven role changes
• AI Impact assessments completed
• AI literacy / Upskilling - percent of employees trained in AI fundamentals
• Ethical AI compliance score
• Bias/fairness audits completed

Compensation/Benefits Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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