Re-Entry Advisor

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

We offer a comprehensive benefits package including outstanding education assistance programs. To learn more about Herzing University and our values, visit us at: https://www.youtube.com/watch?v=FusbVnks_YQ

Education/Experience Requirements:

• Bachelor's Degree or two years of equivalent work experience required.
• Minimum of two years in a higher education role working with student retention.
• Experience with the Microsoft Office Suite is required.
• Ability to problem solve and be resourceful.
• Ability to work independently and seek help when needed.

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly-rate range for this position is $23.51 to $31.81 per hour.

Click Here or use the following link to learn more about careers at Herzing University. https://tinyurl.com/HerzingU

Preference may be given to those nearby one of our campus locations (Hybrid options may then be available)

Responsibilities:

This role is responsible for driving re-entry enrollments to the campus by guiding the student through the re-entry application process by building rapport with each student to gain insight into their educational goals. The Re-Entry Advisor will be advising students on academic and personal concerns as well as identifying support channels and outlining all requirements for re-entry. This role requires a high volume of follow-up, which calls for a self-motivated individual with strong time-management skills.

• Responds to all interested re-entry students in a timely manner through multiple communication methods including telephone, email, text messaging, and virtual chat.
• Conducts a re-entry discussion with each interested student to discuss goals, previous enrollment experience, and the student's current state.
• Reviews the overall process and requirements for re-entry to students.
• Discusses different programs offered and possible educational and career paths associated with each to ensure the student has firm understanding of their path forward.
• Coordinates with other internal departments to determine student specific information including but not limited to their start date and academic standing.
• Shares resources with students including the Herzing.edu website, Zoomifier as needed, and Tuition Wizard.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Physical Requirements:

• Must be able to remain in a stationary position most of the time.
• Must be able to occasionally move around the work location.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.