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QA Coordinator - Specimen Processor

Quest Diagnostics Incorporated
flex time, 401(k)
United States, Florida, Miramar
Oct 12, 2025
Job Description

QA Coordinator - Specimen Processor - Miramar, FL, Monday to Friday 10:00 PM to 6:30 AM

Pay range: $19.00+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

*Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
*Best-in-class well-being programs
*Annual, no-cost health assessment program Blueprint for Wellness
*healthyMINDS mental health program
*Vacation and Health/Flex Time
*6 Holidays plus 1 "MyDay" off
*FinFit financial coaching and services
*401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
*Employee stock purchase plan
*Life and disability insurance, plus buy-up option
*Flexible Spending Accounts
*Annual incentive plans
*Matching gifts program
*Education assistance through MyQuest for Education
*Career advancement opportunities
*and so much more!

The QA Coordinator, SP assists department management and is responsible for conducting audits of all Specimen Processing processes to ensure the department maintains high standards in quality and compliance. Audits that could be performed by the QA auditor may include Department and individual compliance audits, error tracking, etc.

The QA Coordinator also functions proactively in a problem resolution capacity and works to identify and solve issuesin regards toprocessing and testing laboratory specimens. Collaborates with various departments including, but not limited to Specimen Processing, Referral Testing, andTechnicaldepartments to research and resolve issues, expedite specimen testing and result reporting.



Responsibilities:

  • Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge of disciplinary actions upto, andincluding termination. May have knowledge related to departmental performancethat could be detrimental if released to the wrong environment
  • Demonstrates a good understanding of job duties and SOP's related to Specimen Processing in a production setting
  • Demonstrates and conveys an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP's, reflex tests and custom panels
  • Conducts all regularly scheduled departmental audits and others as requested
  • Conducts audits comparing the requisition demographics and test information to the information that was entered into the laboratory information system during the data entry process
  • Identifies and documents any defects in the data entry process, using department defect definitions as a guide
  • Generates daily reports on quality to department supervisors
  • Maintains and reports department quality data to include compliance audits and Best Practice Team reports
  • Researches, responds,recordsand submits additional errors regarding department quality to the department supervisor or manager as needed
  • Provides appropriate feedback to supervisors and manager when problems arise
  • Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources (e.g.specimen logs, work lists, management reports, laboratory information systems, front-end automation, testing instrumentation, etc.)
  • Understanding of QCelectronic issues; ability to collaborate with IT & Sales on interfaces & technical issues
  • Manages projects asassigned that drive quality metricsPerforms audit of EMR requisitions toinclude: Pulls reports indicating failed EMRs and logs tickets for frequent offenders and follows up to ensure successful transmission of orders; Identifies discrepancies within EMR requisitions, such as test code or other data, logs ticket and follows up to ensure quality of received orders



Qualifications:

Required WorkExperience:

Minimum of 3 years Lab experience preferably in production environment; internal candidates must have minimum of one year in PR Tech/Group Leader or related role

Preferred Work Experience:



  • Medical background preferred which includes medical terminology applicable to aclinical laboratory
  • Previous data/analytics experience


Physical and Mental Requirements:

Able to sit or stand for long periods

Works in a biohazard environment, practicing good safety habits

Handles multiple tasks and works in a production environment

Knowledge:

N/A

Skills:



  • Excellent communication skills required
  • PC skills in Excel and Word applications with ability to extract and analyze data


46100



46100

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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