Field Service Representative (NY, NJ, Eastern PA, Delaware, DC, MD)
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![]() United States, Pennsylvania, Philadelphia | |
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We have a strong preference for candidates based out of North Wales, Landsdale, Montgomeryville, Colmar, PA area DUTIES AND RESPONSIBILITIES • Position will spend 50% of the time performing Sales & Customer Service duties and 50% of the time doing Installation duties, as described below. • Regularly visit customer locations to assess need for additional product or parts requirements • Visit non-customer stores to determine interest in a no-cost, in-store trial • Communicate with customers to properly schedule surveys, installs, remodels, grand openings, and maintenance work • Determine most efficient routes and use of time to be productive with multiple customer store requests • Understand dispenser parts and designs, and survey stores with the correct placement and type of dispensers • Must have complete knowledge of all products, especially specialty or problem solving products like greens bag, corn bag, and meat bag • Maintain a follow up relationship with all stores to check on product satisfaction • Must have all order and dispenser forms completed on a timely basis • Must have customer sign Dispenser Loan Order form and turn in on a weekly basis to Accounting • Provide weekly report of daily activities to Supervisor • Install the correct dispensers in the proper manner in all stores assigned within the designated area • Submit expense reports on a timely basis • Design more efficient attachments for dispensers and communicate with office on these changes • Design more efficient shipping and routing methods to make dispenser installations as efficient as possible QUALIFICATIONS • Must be willing to travel extensively • Able to work independently • Excellent communication skills with customers and management • Able to read and write English well • Some mechanical ability to use tools and machinery, and some engineering ability to understand dispenser usage and types • Organizational skills and Map Reading to properly schedule routes, stores, and time WORK ENVIRONMENT: This position will travel via automobile to various store locations, and will spend the majority of the day in an outdoor environment Salary/Compensation: $50,000 - $55,000 per year recblid dhmjbc9bbt2muvizjq8q7laf3aj3k3 |