MEDICAL RECEPTIONIST

General Purpose of Job:

Perform general clerical, organizational and office duties.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Performs a variety of clerical duties
• Identifies and trouble shoots technology failures and handles computer downtime
• Independently aids Caregivers, including daily rounding and delivering necessary office supplies
• Operates and utilizes office equipment and software applications, including Word, Excel, PowerPoint, Copy / fax Machine, and answering and directing phone calls
• Communicates with patients, families, members of the health care team and others in a professional, diplomatic and empathetic manner
• Coordinates as needed with Homecare, LTACH, Mental Health Services, sub-acute rehab, hospice, Human Arc, DME suppliers, maintains DME asset location for Patient Support Services
• Assists with compiling the necessary supportive documents required for patients transitioning to a different site of care
• Responds in accordance to the appeal process as it relates to Medicare & Medicaid
• Faxes Children Specialized Health Care Services and Early On applications as needed, SSI packets, and maintains handouts for families
• Maintains and updates contact information for the available community resources