Quality Intern

IMPACT and OPPORTUNITY

The Global Quality Systems & Digital Transformation Intern will play a key role in advancing the company's initiatives to harmonize global quality processes and digital platforms. This position provides a unique opportunity to gain hands-on experience with the integration of Power Platform tools (Power BI, Power Apps, Power Pages) and quality management systems (IATF 16949, ISO 9001). The intern will contribute to critical projects that enhance operational efficiency, audit readiness, and customer satisfaction across multiple global sites.

• Support the design, testing, and deployment of enhancements in audit and management system applications.
• Contribute to global process harmonization and documentation alignment initiatives.
• Lead or assist in the redesign and automation of key workflows such as:
  
  
  
  • Customer Visit Logic (replacing manual email processes).
  • Intercompany Complaint Process (improving response time and tracking).
  
  
  
  
• Develop and publish digital onboarding and training content including short videos, microlearning modules, and skill assessments.
• Build Power BI dashboards and visual models to support management review and decision-making.
• Collaborate cross-functionally with regional quality teams and digital tool owners to ensure standardized, scalable solutions.

• Currently pursuing a Bachelor's or Master's degree in Quality Engineering, Industrial Engineering, Information Systems, Business Analytics, or related field.
• Strong analytical, organizational, and communication skills.
• Demonstrated interest in quality systems, data-driven decision-making, and process improvement.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

• Experience or coursework in Power Platform (Power BI, Power Apps, Power Pages).
• Understanding of ISO 9001 or IATF 16949 principles.
• Experience in digital training design or e-learning content creation.
• Familiarity with process mapping or continuous improvement methodologies (Lean, Six Sigma).

TRAVEL:
Less than 5% for meetings or site collaboration (if applicable).

LEADERSHIP RESPONSIBLITIES:
None - this is an individual contributor internship role.

COMPETENCIES:

• Deliver Results
  
  
  
  • Understand the mission and output of your team; set SMART objectives and deliver.
  
  
  
  
• Drive Change
  
  
  
  • Focus on agility and commitment to continuous improvement; Understand and act on internal and external drivers of change
  
  
  
  
• Build Capability
  
  
  
  • Foster a culture of learning and development; Support individual growth through continuous feedback to achieve personal and professional goals
  
  
  
  
• Cultivate Innovation
  
  
  
  • Openly embrace, create, implement and support new and innovative ideas, processes and technology that deliver business results.
  
  
  
  

PHYSICAL DEMANDS/WORK ENVIRONMENT (US):

All positions in our office require interaction with people and technology while either standing or sitting. In order to best serve our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. Company is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.