Commercial Loan Servicing Analyst

North Shore Bank is about helping families thrive, businesses grow and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And it's our employees that make the difference. With offices located throughout eastern Wisconsin and northern Illinois, we offer a work culture that has been recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

SUMMARY: The Commercial Loan Servicing Analyst is responsible for the bank's commercial loan portfolio from the point of boarding the loan to the system throughout the life of the loan, including but not limited to payment processing, insurance and property tax follow up (escrows), on-going customer service and maintenance of the loan.

ESSENTIAL DUTIES AND RESPONSIBILITIES: North Shore Bank's Position Descriptions are intended to describe only the major functions of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to ensure the success of the Bank.

Prepares and enters data for new and renewed business and commercial real estate loans.

Reviews documentation, recordings, and sets up covenants, orders reports, etc. for accurate tracking within the appropriate systems.

Ensures all tracking items and reporting are complete and accurate, including but not limited to financials, flood, title insurance, UCC's, vehicle titles, etc.

Responds to requests for information from a variety of internal and external customers, such as Loan Officers, Business Bankers, commercial real estate customers, law firms, etc., in relation to loan servicing issues.

Prepares and processes loan payoff statements, satisfactions, releases, and paid papers.

Works with accounting department regarding fund receipts, balancing commercial loan department general ledger accounts, and reconciliations.

Reviews and processes daily mail, loan payments, advances, wire requests, and other related items.

Performs data entry updates within various loan servicing systems.

Generates and distributes several monthly reports.

Accurately tracks, scans, and files documentation at loan closing and on an ongoing basis.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to manage and prioritize workload and complete tasks accuratey in a deadline-driven environment is required for this role.