Referral Service Coordinator II, Home Care

Mass General Brigham Healthcare at Home
United States, Massachusetts, Newton
75-95 Wells Avenue (Show on map)
Dec 04, 2025
Mass General Brigham Home Care provides non-acute, medically necessary skilled care in the home to help "homebound" patients recover from illness or injury and manage exacerbations of chronic disease. Services include skilled nursing care (IV drug administration, injections, tube feeding, wound care, care plan education), physical therapy, occupational therapy, speech language pathology, medical social services, and as needed medical supplies. Education High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred Experience scheduling experience in administrative medical office setting 3-5 years required In this role, you'll work collaboratively, managing referral workflows, communicating with healthcare providers, patients, and internal teams, and maintaining detailed records that ensure seamless patient transitions. You'll be supported by an experienced team of nurses, therapists, and care coordinators-all focused on delivering the highest standard of care. Ideal candidates have strong organizational skills, a patient-first mindset, and the ability to multitask effectively in a fast-paced environment. Your attention to detail and compassionate communication will make a meaningful impact on patients' experiences as they navigate their care journey. At Mass General Brigham Home Care, we value not only your administrative expertise but also your professionalism, empathy, and reliability. Are you ready to play a crucial role in helping patients feel supported and connected to the care they deserve-right where they call home? Apply today. Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.