Posting Details
Posting Details
Posting Number |
S14262P |
Working Title |
Audiovisual Technical Professional |
Department |
Terry-Information Technology |
About the University of Georgia |
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education.
UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton.
UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. |
About the College/Unit/Department |
|
College/Unit/Department website |
|
Posting Type |
External |
Retirement Plan |
TRS |
Employment Type |
Employee |
Benefits Eligibility |
Benefits Eligible |
Full/Part time |
Full Time |
Work Schedule |
|
Additional Schedule Information |
Typically, Monday through Friday 8:00 am - 5:00 pm |
Advertised Salary |
$44,000 + commensurate with experience |
Posting Date |
10/15/2025 |
Open until filled |
Yes |
Closing Date |
|
Proposed Starting Date |
11/09/2025 |
Special Instructions to Applicants |
|
Location of Vacancy |
Athens Area |
EEO Policy Statement |
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (
hrweb@uga.edu). |
USG Core Values Statement |
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our
USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each
USG community member is responsible for demonstrating and upholding these standards. More details on the
USG Statement of Core Values and Code of Conduct are available in
USG Board Policy 8.2.18.1.2 and can be found online at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally,
USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at
https://www.usg.edu/policymanual/section6/C2653. |
Position Information
Classification Title |
Audio Visual Technician I |
FLSA |
Non-Exempt |
FTE |
1.00 |
Minimum Qualifications |
High school diploma or equivalent |
Preferred Qualifications |
|
Position Summary |
This incumbent plays a vital role in ensuring stable functioning of Terry College's Athens campus and providing essential support to the Terry Business Learning Community in Athens and as a backup for the Terry Executive Education Center (
TEEC) in Atlanta. This role is comprised of managing classroom and other Audio-Visual technology, providing end-user IT support, and ensuring the success of various meetings, academic programs, and special events. It includes hands-on support of multiple simultaneous remote, onsite, and hybrid classes, meetings, and events.
This position involves knowledge of installation, configuration, maintenance, support, and optimization of desktop hardware and software, along with proficient network understanding and troubleshooting skills related to classroom and media delivery computers. Customer service will be a personal core principle to achieve success in this environment. Interpersonal skills, in addition to technical skills, are also important.
This incumbent collaborates with faculty and departments to design, implement, and support instructional technologies. It involves maintaining and repairing integrated video/audio/data classroom systems and related analog and digital instructional technologies. The individual will provide efficient telephone and on-site support to minimize classroom disruptions. Knowledge of current and evolving instructional technologies and resources is essential. Additionally, the position involves installation of current A/V technologies in compliance with
UGA and industry standards. Responsibilities include diagnosing and resolving issues related to computer hardware, software, supporting Windows (10 & 11) and Apple (
OSX) operating systems, peripherals, and network devices used in
UGA classrooms. The role also serves as the main contact for room management systems and involves knowledge of installation, configuration, maintenance, support, and proficiency in desktop hardware/software support and network troubleshooting.
Given the nature of the role, on-site presence at either the Athens campus or as needed at
TEEC during working hours is expected. Work hours are coordinated with peers and supervisors to best serve the needs of the College. |
Knowledge, Skills, Abilities and/or Competencies |
- Set up Audiovisual Equipment including additional support AV tools like equipment racks.
- Set up and install media equipment such as projectors, speakers, TVs, video monitors, and cameras.
- Run video, audio, and signal testing.
- Troubleshoot and adjust AV systems as required. Operate and troubleshoot sound and video.
- Use objective analysis to spot issues and eliminate them before an event.
- Enthusiastic individual who can follow instructions and work well with a team while installing video, lighting, and audio systems.
- Knowledge of conferencing tools such as Zoom and Teams coupled with skills in editing software including Adobe Premiere Pro, Photoshop, OBS, Audacity, DVD Studio, etc.
- Set up and run the sound and video equipment used to conduct live events such as meetings, business conventions, and panelist events.
- Mix soundboards, play video recordings, coordinate graphics, run power points, record audio/video, direct video by switching cameras, etc.
- Knowledgeable in IT problem-solving skills, intermediate knowledge of PC and Apple hardware and software support, intermediate to advanced knowledge of presentation systems, data/video projectors, audio/visual equipment, control systems, and distance learning technology (video conferencing).
- Self-starter, with the ability to work independently or as part of a team.
- Ability to communicate effectively in both written and oral forms.
- Willingness to work a flexible schedule to meet the needs of the college.
Preferred Skills:
- Proficient in Desktop and Laptop hardware technical skills.
- General understanding of file/folder permissions
Experience with:
- Supporting Windows operating systems. Ability to learn advanced knowledge of Windows and Mac operating systems and troubleshooting tools.
- Antivirus configuration and identifying Spyware/Malware threats.
- Supporting Microsoft Office products.
- Adding memory and compatibility.
- Managing wireless networking.
- Basic networking terminology and technologies (LAN/WAN, wireless, DHCP, DNS, TCP/IP, firewalls).
|
Physical Demands |
- Lifting and moving of computer equipment that can weigh up to 50lbs.
- Work in an ongoing classroom environment to resolve time sensitive issues.
- Lifting AV equipment and climbing ladders are regular activities.
|
Is driving a responsibility of this position? |
No |
Is this a Position of Trust? |
Yes |
Does this position have operation, access, or control of financial resources? |
No |
Does this position require a P-Card? |
No |
Is having a P-Card an essential function of this position? |
No |
Does this position have direct interaction or care of children under the age of 18 or direct patient care? |
No |
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) |
Yes |
Credit and P-Card policy |
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the
UGA Credit Background Check website. |
Background Investigation Policy |
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website. |
Duties/Responsibilities
Duties/Responsibilities |
Classroom AV and IT support:
- Daily monitoring of assigned classrooms (on-site and remotely), maintenance, troubleshooting, quick response and answer time to quick response to classroom problems and end-user training.
- Assist Terry patrons with computer support for presentation systems in classrooms/team rooms/conference rooms and participate in IT/AV support meetings.
|
Percentage of time |
60 |
Duties/Responsibilities |
Maintenance and Troubleshooting:
- Maintenance, troubleshooting, and installation of computers and computer software on devices connected to classroom presentation systems.
- Serve as primary point of contact for room management systems.
- Provides support for AV DHCP device addition through Proteus.
|
Percentage of time |
20 |
Duties/Responsibilities |
Installation and Coordination:
- Installation of UGA A/V systems to include coordination with system owners and other units such as EITS (Enterprise Information Technology Services).
|
Percentage of time |
10 |
Duties/Responsibilities |
Provide event support and project work:
- Provide support for special events.
- Professional and other duties as assigned.
|
Percentage of time |
10 |
|