RN Manager - Structural Heart

The Structural Heart Manager is responsible for implementation, management, operations and evaluation of models, processes and standards to improve Operations and Volume Growth, Care Delivery, the Patient Experience, Quality, Outcomes, and Care Management.

What You Will Do

• System-wide strategy integration and distribution across network
• Assisting in the development and implementation of the strategic plan for Structural Heart
• Creates business information reporting strategy in order to identify and act on areas of opportunity that support the business objectives of the department.
• Utilization of volume and market share data to improve the service
• Identifying practice/business development opportunities to increase market share
• Collaborates with UH Ventures and representatives within HHVI to evaluate new opportunities, and plan, organize and implement partnerships with external companies.
• Monitoring and utilization of professional revenue and profitability targets
• Provides information and analysis for operations management of the Structural Heart program on all key indicator data, benchmarking, and related measures.
• Works with Director, Managers, and Coordinators on implementing operational goals related to business development, volume growth, patient and customer satisfaction levels, quality and process improvement initiatives.
• Capital - capital of significant scale and/or service importance
• Monitoring and utilization of service quality scores and regulatory compliance
• Service-level patient experience ratings (CGCAHPS) and inpatient experience (HCAHPS)
• Focuses on the infrastructure within Harrington HVI aimed at improving quality and operations
• Provides leadership and direction in departmental improvement initiatives
• Human resource management and oversight
• High Reliability Medicine/Value Improvement Process Initiatives
• Length of Stay (LOS) management
• Risk assessment and mitigation
• Ensure priorities of the heart and vascular service line are addressed in service goals and prioritization, including a speak-up culture, citizenship, academic mission, community benefit and philanthropic development
• Focus on patent centric transitions of care and the care continuum to align with payment programs, including bundled payments
• Maximize access to services through screening initiatives, outreach activities, community clinics, and communication strategies
• Physician recruitment
• Physician Practice Management
• Collaborate with your physician partner to:

  * Ensure that the Service provides appropriate physician coverage to meet the needs of the patients

  * Oversee productivity of Physician employees within the Service

  * Provide annual evaluations of Physician employees who provide clinical, administrative or teaching services

  * Direct post-graduate and continuing medical education and assure compliance with the ACGME standards of quality and effectiveness of teaching programs

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.