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Position Title: Family Peer Advocate
Department: Family & Youth Peer Support Services
Reports to: Program Supervisor
Location: Bronx, NY; Hybrid-Fixed
Schedule: Full-time, Monday-Friday
; Saturdays 9am-1pm and evening hours as needed
Pay Range: $29.23 - $32.97
Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.
Position Overview:
Vibrant's Family & Youth Peer Support Services are staffed by family advocates who have shared similar life experiences to other parents - including finding success in navigating the complexities of the child-serving system. Family Peer Advocates are committed to the well-being of all, demonstrate respect in every aspect of their work, and thrive in a collaborative team environment. They possess the skills to build and maintain strong relationships.
Duties/Responsibilities:
- Collaborate with families to assess their needs and link them to appropriate resources in their community
- Share personal knowledge and experiences about the youth serving system
- Partner with other staff members and teams of the Vibrant Alliance to provide supportive services
- Conduct outreach and presentations to schools, early intervention programs, clinics, and other community-based providers with a special emphasis on connecting with communities that have been historically hard to reach
- Facilitate /co-facilitate parenting education and support groups
- Conduct home and community visits to meet the family in locations that allow for the best possible opportunity for assistance
- Organize and support social and recreational activities for families
- Create and maintain comprehensive documentation of the work completed with individuals and families
- Additional duties as assigned
Required Skills/Abilities:
- The Family Peer Advocate (FPA) will be a parent/caregiver of a child who has experienced social, emotional, developmental, substance use, and/or behavioral challenges and has 'lived experience' navigating multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs.
- Strong written and verbal communication skills
- Work flexible hours, as required
- Bilingual and bicultural candidates are encouraged to apply
Required Qualifications:
- Able to complete the FPA credentialing process within 18 months of being hired
- Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
- High School Diploma or GED
Physical Requirements:
- Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone
- Ability to work collaboratively with staff, program participants, service providers and other stakeholders
- Ability to remain calm and composed under stress
- Ability to respond to telephones and other auditory stimulation
- Ability to evaluate/interpret information and make independent judgment/decisions
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Vibrant Emotional Health
$29.23 - $32.97
Oct 21, 2025