MRO & Retail Field Sales Mgr, West Region Job

Primary location:Los Angeles,California
Relocation offered:No
Employment status:Full-Time
Travel:>50%
Non-compete:Yes
Location: Work from home position located inLos Angeles,California

The estimated base salary range for this role is $95,000 to $135,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
  
  
• Personal development to grow your career with us based on your strengths and interests.
  
  
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Reporting to the MRO National Sales Manager, the Regional Sales Specialist is responsible for delivering results by driving growth through strategic collaboration with Grainger's sales teams in the west region, including covering WA, OR, CA, AZ, NV, ID, UT, CO, and NM. The primary responsibility includes execution of Armstrong's sales strategy by building strong, trust-based relationships with Sales Leadership and Account Managers, conducting on-site assessments, presenting Armstrong's value in district meetings and attending customer meetings both in person and virtually.

This role is ideal for a customer-obsessed sales specialist with deep MRO industry knowledge, a strong understanding of Grainger's go-to-market strategy, and a passion for enabling distributor success.

What's in it for you!

• Drive growth across a multi-state territory with a trusted industry leader.
• Shape solutions that improve real-world environments.

What You'll Do

• Drive Growth Through Partnership: Align on shared goals and execute joint business plans that drive revenue, margin, and market share.
• Serve as a category expert and trusted advisor, delivering impactful product training, sales enablement tools, and technical support to help Grainger teams confidently position Armstrong solutions.
• Deliver Customer-Centric Solutions: Collaborate to identify and close new business opportunities, by uncovering customer needs and delivering tailored ceiling replacement and upgrade solutions.
• Execute with Excellence: Own territory performance and deliver results aligned with Armstrong's KPIs-product promotions, pricing, gross margin, and market share-while managing expenses within policy.
• Leverage Data to Drive Action: Use data, Salesforce insights, and internal reporting to identify trends, optimize performance, and uncover new opportunities.
• Create Demand at the Facility Level: Partner with Account Managers to conduct facility assessments, identify ceiling replacement needs, and develop compelling findings reports that drive pull-through demand.
• Promote Accountability and Follow-Through: Implement structured follow-up strategies to ensure execution of recommended upgrades and track progress toward sales goals.
• Champion the Customer Experience: Understand the unique challenges of each facility and deliver solutions that improve aesthetics, acoustics, and performance-enhancing the environments where people work, heal, and learn.

What will make you successful

• Deep understanding of MRO industry dynamics and facility maintenance needs
• Strong leadership, communication, and relationship-building skills
• Salesforce.com or other CRM tool experience
• Effective communication skills:
• Daily phone use with internal and external contacts
• Daily email formatting, writing, and use with internal and external contacts.
• Daily in person interactions.

Qualifications

• High School diploma or equivalent; college degree preferred.
• 3-5 years' Outside Sales Experience - preferred.
• 5+ years' Customer facing role - preferred.
• 3-5 years' experience MRO/Distribution industry with an industry leading organization- preferred.

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is anAmericas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life"- lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse,purpose-driven workforce;
• Transforming buildings from structures that shelter intostructures that serve and preserve the health and well-being of people and planet;
• Pursuingsustainable, innovative solutionsfor spaces where we live, work, learn heal and play;
• Being acatalyst for changewith all of our stakeholders; and
• Making apositive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email atAWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

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