New 
Director, Business Management
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 23, 2025 | |
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OverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. The SME&C Global Sales & Operations (GS&O) team plays an essential role in translating Microsoft's Commercial Strategy into a local execution plan and driving operational excellence to achieve the finest results possible. Our team drives insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact on a scale. We are seeking a Director of Business Management for SME&C GS&O CoPilot & AI Platforms (CAIP) is to drive strategic directives in budget, compliance, headcount, and project portfolio management. This role partners with the CAIP Leader and collaborates with field sales, product marketing, and global channel sales teams to execute the GTM strategy, ensure operational excellence, maintain visibility, align priorities, and optimize outcomes. Success in this role requires effective collaboration with internal stakeholders and building quality working relationships across diverse teams. You should adapt to feedback, adjust to changing environments, and proactively share ideas to drive business growth. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesPartner closely with CAIP GTM leaders to orchestrate strategic global cross play planning, execution, and alignment.Drive structure to complexity, aligning multiple workstreams and simplifying key issues for decision-makers. Drive cross-solution play initiatives and ensuretimelyexecution of key priorities. Ability to lead complex cross-organizational problem solving and scenario analysis to develop business cases and make data-backed investment decisions. Lead and manage business rhythms including leadership meetings, all-hands, and planning cycles while also finding ways to improve operational efficiencies. Manage communications and change management across the team. Foster a high-performance, inclusive culture by modeling Microsoft's leadership principles - Model, Coach, Care. Act as a culture champion by facilitating team-wide Culture Conversations and support wellbeing initiatives. Orchestrate key people moments such as connects, development conversations, and manager excellence activities to strengthen leadership capability, employee engagement, and long-term talent growth. Coordinate with finance,Human Resources, and other support functions to ensure operational efficiency.This includesPosition Control Number (PCN)andHeadcount (HC)management as well ascommunicationto hiring managers. LeverageAIto reimagine and streamline business processes, driving automation, efficiency, and data-informed decision-making across functions.Lead special projects and initiatives as prioritized. Other:Embody our Culture and Values | |