Commercial Loan Administrator

The Commercial Loan Administrator is responsible for post close loan administration of large syndicated cashflow participation deals, delivering multifaceted support services for our business partners.

This is a hybrid role (if located in Danville, VA or Charlotte, NC) with the expectation that time working will regularly take place inside and outside of a company office. May be open to remote in several markets for highly qualified candidate.

• Loan servicing knowledge
  • Contact person responsible for all ongoing daily activity and reconciliation issues associated with assigned portfolio of approximately 60-80 deals
  • Monitor customer borrowings, payments, and rate setting activities
  • Contact agents regarding maturing loans for renewal or repayment
  • Process loans, deposits, commitment, and Letter of Credit facilities for cashflow deals
  • Process any amendment transactions by updating Loan IQ, calculating applicable fees, and applying any associated fees and/or cost allocations
  • Calculate quarterly and monthly fees and interest, reconciling amounts with agent banks
  • Monitor and reconcile any past due, suspense or account receivable items, notifying account manager of any true delinquencies
  • Process all trading activity on portfolio, preparing funding memos and standard bank confirmations when necessary
  • Process customer audit confirmations in a timely manner
• Accountable to administer all loans in accordance with the terms of governing documents, relevant legislation, and company policy
• Support management with various inquiries and audits

Bachelor's Degree and 0 years of experience in Operations or Customer Service OR High School Diploma or GED and 4 years of experience in Operations or Customer Service

Preferred Skills:

• Commercial syndicated loan experience
• Knowledge of Bank operations and regulatory or legal environments
• Bachelor's degree in accounting or finance related area
• 1+ year financial operations experience
• Superior communications and multitasking skills, with the ability to interact with multiple individuals and Agent banks
• Knowledge of Loan IQ
• Intermediate Microsoft Office

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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