Applications Analyst II

Hourly Pay Range:

Job Summary:

As the Application Analyst II at Endeavor Health, you will be responsible for assisting in specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will contribute toward identifying opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and helping create innovative solutions with operations. You will help foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.

To be successful in this role, you will be expected to remain updated on the latest solutions, Epic certification(s), and technologies and advocate for the adoption of industry best practices.

Position Highlights:

• Position: Application Analyst II (Willow Ambulatory Analyst)
• Location: 4901 Searle Pkwy
• Full Time
• Hours: Monday-Friday 8am-4:30pm
• Local travel between sites will be required for this role

What you will do:

• Under general supervision, facilitate the use of technology by the end-user and ensures systems are performing at more efficient levels.
• Designs and documents application changes and new features or defects in application area assigned.
• Reviews and responds to customer requests and participates in customer meetings.
• Occasionally leads customer meetings.
• Contributes to application and workflow process improvements.
• Solves complex problems. Takes a new perspective using existing solutions. Analyzes possible solutions using standard procedures.
• Builds knowledge of the organization, processes and customers.
• Maintain all assigned applications and version levels.
• May provide application support to other teams.
• Develops and executes test plans according to standards.
• Completes necessary internal reporting and reports status to management.
• Completes any other applicable requests from management.
• Ability to work a varied schedule, on-call hours, and hours as required during crisis situations
• Develops and executes application projects and project plans according to standards.
• Adheres to all department standard operating procedures and customer service principles
• Performs other duties as assigned

What you will need:

* Associate degree with 1-year previous experience in IT or relevant user experience OR

* Minimum of three (3) years of relevant IT experience or relevant user experience.

* One or more: Willow Ambulatory and EpicCare Ambulatory - highly preferred

* Two (2) or more years of experience relevant to portfolio of responsibility in a healthcare setting or related industries. (preferred)

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities