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Remote New

Sr Manager Site Reliability Engineering

Lumen Technologies
$ - $ yearly
United States
Oct 31, 2025

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sr Manager of Site Reliability Engineering (SRE) will lead a high-performing team of Sr Lead and Principal SREs to ensure the reliability, scalability, and security of enterprise systems and services. This role requires a blend of technical depth, leadership acumen, and strategic vision to drive operational excellence and automation across global infrastructure.

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities
  • Leadership & People Management
    • Build, mentor, and retain a world-class SRE team, fostering a culture of accountability, innovation, and continuous improvement.
    • Conduct regular performance reviews, set clear objectives, and provide actionable feedback.
    • Champion diversity and inclusion within the team and promote collaborative practices across engineering and operations.
  • Operational Excellence
    • Own the reliability roadmap for critical systems, ensuring high availability (HA), disaster recovery readiness, and zero-downtime deployments.
    • Establish and enforce best practices for incident management, root cause analysis, and postmortem reviews.
    • Drive compliance with security and regulatory frameworks such as FedRAMP, ISO, and SOC standards.
  • Strategic Planning & Execution
    • Define and implement SRE strategy aligned with organizational objectives and product roadmaps.
    • Partner with engineering, product, and security teams to embed reliability principles into design and development lifecycles.
    • Advocate for self-service platforms and automation to reduce operational overhead and accelerate delivery.
  • Technical Oversight
    • Guide adoption and optimization of modern automation tools and CI/CD pipelines.
    • Ensure robust observability practices, including monitoring, alerting, and telemetry for proactive issue detection.
    • Oversee network automation and orchestration initiatives to improve scalability and resilience.
  • Cross-Functional Collaboration
    • Act as a liaison between SRE teams and stakeholders across engineering, product, and business units.
    • Communicate reliability goals, metrics, and progress to executive leadership in clear, actionable terms.
    • Influence architectural decisions to prioritize reliability and maintainability.
What We Look For in a Candidate
  • Required Qualification:
    • Typically 7 years related experience and 2+ years previous manager level leadership experience expected.
    • 4+ years in SRE, DevOps, Engineering or infrastructure engineering related roles.
    • Bachelor of science in engineering related field or equivalent.
  • Technical Skills
    • Experience in cloud platforms (AWS, Azure, GCP).
    • Proficiency in automation, orchestration, and CI/CD practices.
    • Solid understanding of networking, security, and compliance frameworks.
  • Soft Skills
    • Exceptional communication and stakeholder management abilities.
    • Proven track record of driving cultural and operational transformation.
  • Preferred Qualifications
    • Experience leading globally distributed teams.
    • Familiarity with compliance standards and enterprise-scale reliability programs.
    • Background in software development combined with operational expertise.
Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Remote

#LI-VK1

Requisition #: 340425

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


Application Deadline
11/06/2025
Applied = 0

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