Complex Director of Revenue Management

Crescent Hotels & Resorts is seeking a strategic, results-oriented Complex Director of Revenue Strategy to lead the commercial performance of two iconic Marriott hotels in Columbus, Ohio - The Westin Great Southern and The Renaissance Columbus Downtown Hotel. In this high-impact role, you will lead the development and execution of multi-property commercial and revenue strategies, with a focus on driving top-line revenue, optimizing market positioning, and enhancing profitability. You will work cross-functionally with hotel leadership, sales, marketing, and finance teams to ensure alignment and success across the portfolio.

The ideal candidate must have full-service, multi-property Marriott experience and be OY certified.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL SKILLS/ABILITIES:

Commercial Leadership

• Lead the development and execution of comprehensive commercial and revenue strategies for both hotels, focused on driving RevPAR, ADR, and occupancy growth.
• Partner with General Managers, Directors of Sales, and Marketing leaders to ensure strategic alignment and collaboration across departments.
• Serve as the primary liaison for ownership communication related to commercial performance, forecasts, and strategic initiatives.
• Maintain an active presence at both hotels, fostering accountability and alignment with Crescent's culture of performance and excellence.

Revenue Optimization

• Utilize Marriott One Yield and BI tools to develop accurate demand forecasts, optimize pricing, and maximize profitability.
• Analyze key performance indicators, market share, and booking trends to identify opportunities for improvement.
• Manage distribution strategies across Brand.com, Metasearch, OTA, and GDS channels to ensure optimal visibility and conversion.
• Oversee inventory management, group displacement analyses, and revenue targets for transient, group, and contract segments.

Collaboration & Communication

• Partner closely with ownership, asset management, and brand revenue teams to align on goals, priorities, and action plans.
• Provide detailed performance reporting, actionable insights, and recommendations to guide executive decision-making.
• Lead regular revenue meetings and communicate strategy adjustments proactively to property teams.

Leadership & Development

• Mentor and support property-level teams to ensure adherence to Crescent and Marriott best practices.
• Champion Crescent's Heart of Hospitality culture by fostering a collaborative, data-driven, and results-oriented environment.
• Partner with Crescent's Revenue Strategy leadership team to share learnings, tools, and innovations that enhance portfolio-wide performance.
  
  

REQUIRED SKILLS/ABILITIES:

• Experience: Minimum of 5 years of full-service Marriott revenue management experience; One Yield certification required.
• Education: Bachelor's degree in Hospitality Management, Business, or related field required.
• Proven success leading revenue strategies for multi-property or complex hotels.
• Strong analytical and data interpretation skills with the ability to translate insights into clear action plans.
• Excellent communication and presentation skills; ability to influence at all organizational levels.
• Expertise in revenue management tools, distribution systems, and business intelligence platforms (Lighthouse BI, ProfitSword, STR, CoStar).
• Strategic mindset with a strong sense of ownership, urgency, and accountability.