New

Patient Service Representative, Primary Care & Specialty Care (Marina Del Rey)

University of California - Los Angeles Health
United States, California, Marina del Rey
Nov 05, 2025
Description As a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and/ or specialty care physicians. Major duties include but are not limited to: Acting as a liaison for the patients and physicians in the practice Assisting patients in accessing service within the health system Facilitating communication with referring physicians referring patients to appropriate resources Providing follow-up through telephone and EPIC/CareConnect. Salary Range: $30.36-$43.49 Qualifications Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. * Knowledge of specific specialty practice and workflows * Familiarity and knowledge of authorization process & managed care programs * Ability to provide coverage for Community clinics as assigned.