MVA Investigator

• Conducting investigations of consumer complaints filed against MVA licensed businesses and/or licensed salespersons working for the dealerships
• Performing covert surveillance, sometimes with the assistance of law enforcement personnel, to obtain evidence of violations
• Acting as the representative of MVA and the complaining customer in presenting evidence before administrative, state and/or federal courts
• Enforcing laws pertaining to foreign vehicle registration and motor vehicle insurance compliance
• Inspecting the area surrounding the curtilage of Marylanders requesting a reserved residential parking space due to a permanent disability and investigating complaints of abuse and/or fraud regarding these reserved spaces
• Being thoroughly knowledgeable with the Transportation Article and COMAR relating to vehicle dealerships, salespersons, tag and title services, and consumer protection
• Constructing cases by gathering evidence, writing reports, assisting law enforcement officers, prosecuting attorneys, and the Business Licensing Division of MVA
• Appearing as a witness when subpoenaed or requested by a competent authority
• Investigating fraud involving the issuance of driver's licenses, identification cards and vehicle registration
• Meeting and interviewing drivers who have been referred to the Medical Advisory Board (MAB) and/or the Driver Wellness and Safety Division of MVA and retrieving the driver's licenses of those individuals who have been deemed unsafe to drive by the Medical Advisory Board
• Providing security escorts to contractors working in MVA branch offices during off hours
• Filling in, on a reserve basis, as a COVID 19 building protocol screener

Minimum Qualifications:

Education: Graduation from high school or possession of a high school equivalency certificate.

Experience: Four (4) years of experience conducting investigations in one or a combination of the following areas: claims investigations, law enforcement, security services.

Notes:

1. Additional education at an accredited college or university may be substituted at the rate of thirty (30) credit hours for one (1) year of experience with at least twelve (12) credits in law enforcement or criminal justice.

Employees in this classification are assigned duties that require the operation of a motor vehicle. Employees will be required to possess a motor vehicle operator's license valid in the State of Maryland.

To Apply:

Submit a DTS-1 application online at: https://www.governmentjobs.com/careers/mdotmd. The application must be complete at the time of submission and must clearly describe the required work experience. Employment dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration (MVA), please call 410-787-7719.

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

The MVA is an equal opportunity employer. The MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

The incumbent in this position will be a member of a covered bargaining unit.

The state of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.

The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.

Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 An EEO/AA Employer
Date Issued: 11/05/2025