Sr. Content Editor

Due to growth, we are adding a Senior Content Editor to join our team!

The Senior Content Editor role designs and owns the architecture for the overall proposal content knowledgebase used to support the client acquisition and retention efforts of Navitus Health Solutions (Navitus). This position works cross-functionally at a variety of levels to craft, maintain and expand digital content while improving proposal quality and team productivity. The Senior Content Editor ensures regular reviews of the knowledgebase and data integrity. Requires the ability to take complex concepts and translate them into a defined style that clearly and accurately articulates Navitus' value proposition. This position requires strong communication skills and a high proficiency with content data libraries and document automation software.

Is this you? Find out more below!

How do I make an impact on my team?

Seek and build best-in-class content that easily integrates into proposals and other sales related documents for various markets (e.g. health plans, government, national accounts, mid-market employers).
• Oversee the accuracy, organization and formatting of library content to keep the proposal knowledgebase current, competitive and usable by the proposal team.
• Collaborate with Subject Matter Experts (SMEs) to convert complex and varying explanations into concise and compelling value propositions and proof points consistent with Navitus' brand/style guide and sales strategy.
• Identify gaps in the knowledgebase and ensure timely updates of all content positioning and related exhibits through regular content audit reviews.
• Work collaboratively with those contributing to and/or drawing from the knowledgebase, such as proposal team members, executives, management teams, business units, partners, and SMEs.
• Serve as a proposal content knowledgebase expert by communicating important updates related to processes, messaging and content management, including SME list management, training and alignment.
• Serve as a proposal automation software expert to all users in the company. This includes adding new users to the system, providing new user training materials and providing subsequent navigation assistance as needed.
• Maintain a high level of proficiency with the knowledgebase system and apply new functionality to improve how content is organized, updated and accessed.
• Contribute to the department goal of improved efficiency and effectiveness by implementing processes to streamline proactive creation.
• Consult system reporting and analytics to gain insights into content preparation and usage to inform training opportunities and improvement efforts.
• Other duties as assigned

What our team expects from you?

• A minimum of a bachelor's degree, preferably in English, Journalism or a Communications-related field, or equivalent related experience required.
• Minimum of four years of experience writing and managing content. Experience with proposals in the pharmacy benefit management or health insurance industry is preferred.
• Demonstrated experience supporting a proposal knowledgebase and related processes.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

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