AI Agentic Manager - Milwaukee, WI

Company Overview:

Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com

Why Work For Us!
At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package.

• Develop and implement Fabick Cat's enterprise AI strategy, ensuring alignment with organizational goals and Caterpillar Digital initiatives.
• Establish and oversee AI governance frameworks including model compliance, data security, ethical standards, and vendor management.
• Define and monitor KPIs for AI adoption, ROI, and business impact.
• Ensure responsible AI usage through transparent policies and continuous auditing.

• Design, deploy, and manage AI agents and automation systems that enhance decision-making, service delivery, and internal operations.
• Identify and prioritize opportunities for AI-driven automation, predictive analytics, and intelligent process optimization across departments (Sales, Service, Parts, Safety, HR).
• Lead cross-functional AI projects, coordinating between developers, data engineers, and business stakeholders to deliver scalable, secure, and effective solutions.
• Partner with IT and business teams to integrate AI tools with enterprise platforms (ERP, CRM, HRIS, etc.).

• Serve as the bridge between business and technology, translating operational needs into AI solutions that drive measurable outcomes.
• Guide business units in adopting generative and agentic AI tools such as Microsoft Copilot, OpenAI GPT models, and other LLM-based platforms.
• Provide change management leadership, ensuring user adoption, training, and ongoing support.
• Regularly present AI progress and outcomes to executive leadership, articulating business value and strategic direction.

• Mentor internal teams on AI technologies, governance best practices, and agent development.
• Collaborate with Caterpillar's digital partners to ensure Fabick Cat remains aligned with industry innovation and compliance standards.
• Foster a culture of innovation, continuous learning, and ethical AI use throughout the organization.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Data Science, or related field.
• 5+ years of experience in IT product or program management, with at least 2 years in AI/ML, intelligent automation, or AI governance.
• Strong understanding of AI agents, orchestration frameworks, and autonomous system design.
• Proven ability to implement and manage AI governance and compliance structures.
• Hands-on experience with generative AI and automation platforms (Microsoft Copilot, OpenAI, Google Gemini, Anthropic Claude, etc.).
• Familiarity with programming languages (Python, JavaScript, or C#) and cloud AI services (Azure AI, AWS SageMaker, Google Vertex AI).
• Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into business insights.

• Experience in industrial equipment, construction, or heavy industries.
• Familiarity with Caterpillar technologies and the Cat Digital ecosystem.
• Experience with enterprise systems (e.g., DBS, SAP) and third-party integrations.
• Background in process automation, enterprise AI scaling, or MLOps practices.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.