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Technical Sales Specialist

Voith Paper
United States, Wisconsin, Appleton
Nov 07, 2025

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of 5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Paper is hiring for:

Technical Sales Specialist

Appleton, WI


Summary:

We are looking for a proactive and technically skilled person to join our Parts & Services team. In this role, you will take ownership of technical activities related to spare parts identification, design, and support, acting as a key link between engineering, manufacturing, sales, purchasing, and our customers.

This is a dynamic position with high visibility, offering the opportunity to collaborate with multiple departments - Sales, Purchasing, Manufacturing, Quality, Engineering, and Service - while also engaging directly with customers in the field. It is an excellent opportunity for professionals who want to apply their technical expertise, influence decisions, and make an impact in a segment that is expanding rapidly within our organization.

Responsibilities:



  • Identify spare parts from assemblies, technical drawings, and reports.





  • Create, adapt, and revise 2D/3D models and drawings using CAD software.





  • Define and improve quality parameters for spare parts manufacturing.





  • Conduct customer site visits for parts identification, and technical clarification.





  • Detect and report new business opportunities during customer interactions.





  • Provide technical support to Sales, Procurement, Manufacturing, and Service teams.





  • Assist in warranty case investigations and resolution.






  • Prepare spare parts recommendations and maintenance lists to support service team.





  • Collaborate across functions to continuously improve processes, standards, and customer satisfaction.





  • Work with SAP and related systems for material master creation, bills of materials, and cost estimation.



Requirements:



  • Previous experience in parts & services or in paper industry is highly valued.





  • Experience with technical drawing interpretation and CAD software.





  • Ability to work independently while building strong cross-functional collaboration.





  • Strong analytical and problem-solving skills, with hands-on experience in technical environments.





  • Excellent communication skills with both technical and non-technical audiences.





  • Knowledge of paper machines or paper production processes.





  • Experience with SAP and documentation systems is a plus.



Education:



  • Bachelor's degree in mechanical, Industrial, or related Engineering field - or proven technical experience in spare parts, or related industries.




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