Life Enrichment Liaison

Overview

Since 1972, CJE SeniorLife, a non-profit organization guided by Jewish values, has been a trusted leader in senior services, dedicated to helping older adults live life to the fullest. Rooted in a mission of respect, compassion, and advocacy, CJE serves as a vital resource for individuals and families navigating the aging journey, offering personalized support that fosters independence, wellness, and dignity.

As one of the most comprehensive senior service organizations in the Chicago area, CJE provides an integrated network of care through our Hub for Care Coordination. This holistic model ensures older adults receive the support they need-physically, emotionally, and socially-with services tailored to their evolving needs.

Our wide-ranging programs include assisted senior living and memory care, home-delivered meals, transportation, legal services, adult day services and respite care, care management and coordination, counseling and support groups for older adults and caregivers, Holocaust Community Services, and lifelong learning and engagement opportunities.

At CJE SeniorLife, we are proud to offer meaningful career opportunities for professionals who are passionate about enriching the lives of older adults. Our team members contribute to a mission-driven culture rooted in Jewish values and a commitment to excellence.

CJE SeniorLife Affordable Housing Services offer 4 buildings that are affordable or offered at below market rates through HUD Section 8. The rental rate depends on a family's gross income. Rentals include studios, one-bedroom apartments, and two-bedroom apartments. Many locations offer group activities and in-building events. Our facilities are Swartzberg House (on Touhy in Rogers Park), Krasnow Residence (on Demster in Skokie), Village Center (on Oakton in Skokie), and Robineau Residence (on Howard in Skokie). We are part of the Jewish Federation of Metropolitan Chicago.

The Life Enrichment Liaison assists in the daily operation of the building by managing phones, completing documentation, and providing other written communications as assigned. Additionally, this position assists with resident dining operations and plays a vital part in organizing and coordinating activities and programs. Reporting to the Building Manager and the Manager of Community Engagement, the Life Enrichment Liaison fosters resident engagement and works effectively with volunteers to enhance program availability.

Compensation: $52,000 per year.

Shift: Monday to Friday, 9:00 am to 5:30 pm.

Union status: Dues-paying membership in Service Employees International Union Local 73 is a condition of employment.

Essential Duties and Responsibilities

• Manages the phones and responds to Resident requests and concerns.
• Plans and implements appropriate activities designed to reduce isolation; engage residents; build community and increase resident mental and physical activity levels.
• Plans and organizes special events, e.g. birthday parties, religious and holiday activities as assigned and under the supervision of the Community Engagement Manager with input from the Building Manager.
• Assists with Resident dining, such as meal orders, menu feedback, and setting up of meal services.
• Sets up and assists during meal services.
• Cleans the dining room.
• Maintains a professional representation of the organization in all programs and interactions.
• Supports coordinating volunteer schedules, confirming volunteer hours related to programs, and assists with on-site guidance for volunteers.
• Accompanies residents on off-site outings, ensuring safety and well-being.
• Encourages and initiates small-group activities; providing support and empowering residents to start and maintain resident-led groups and activities.
• Prepares and distributes monthly calendar of events and informative information.
• Assists in the design of flyers for activities and events
• Provides new resident orientation to the building.
• Assists in evaluation of the effectiveness of activities by providing regular feedback to the Community Engagement and Building Managers.
• Monitors inventory of supplies and equipment, and orders when necessary.
• Attends meetings and in-services as required.
• Customer Service:
  
  
  
  • Manages difficult or emotional customer situations.
  • Responds promptly to customer needs.
  • Solicits customer feedback to improve service.
  • Responds to requests for service and assistance.
  • Meets commitments.
  
  
  
  
• Communication Skills:
  
  
  
  • Demonstrates group presentation skills.
  • Participates in meetings.
  • Presents numerical data effectively.
  • Able to read and interpret written information.
  
  
  
  
• Leadership:
  
  
  
  • Communicates changes effectively.
  • Builds commitment and overcomes resistance.
  • Sets expectations and monitors delegated activities.
  • Accepts feedback from others.
  • Gives appropriate recognition to others.
  
  
  
  
• Respect:
  
  
  
  • Shows respect and sensitivity for cultural differences.
  • Promotes a harassment-free environment.
  
  
  
  
• Organizational Support:
  
  
  
  • Follows policies and procedures.
  • Completes administrative tasks correctly and on time.
  • Supports organization's goals and values.
  • Benefits organization through outside activities.
  
  
  
  
• Innovation:
  
  
  
  • Develops innovative approaches and ideas.
  • Presents ideas and information in a manner that gets others' attention.
  
  
  
  
• Judgment:
  
  
  
  • Displays willingness to make decisions.
  • Exhibits sound and accurate judgment.
  • Supports and explains reasoning for decisions.
  • Includes appropriate people in decision-making process.
  • Makes timely decisions.
  
  
  
  
• Professionalism:
  
  
  
  • Reacts well under pressure.
  • Treats others with respect and consideration regardless of their status or position.
  • Accepts responsibility for own actions.
  • Follows through on commitments.
  • Works with integrity and ethically.
  
  
  
  
• Safety and Security:
  
  
  
  • Observes safety and security procedures.
  • Reports potentially unsafe conditions.
  
  
  
  
• Other duties as assigned.

Requirements

Education and/or Experience

• High school diploma or GED required.
• Bachelor's Degree preferred.
• 2 years of experience in working with the elderly or a special population in a residential setting preferred.
• Strong communication skills, good judgment, and customer service are strongly preferred in this position.
• Basic computer skills, including Word and Excel, are required.
• Must be available to work a flexible schedule, including weekends.
• Must have reliable transportation.

Full-Time Benefits for Life Enrichment Liaison

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Life Insurance
• Spousal & Dependent Life Insurance
• Long Term & Short Term Disability Insurance
• 401(k) Retirement Plan
• Tuition Reimbursement for Nurses, Nurse Assistants, and CNAs
• Employee Purchase Discounts
• Employee Discounts on General Merchandise and Enjoyment
• Employee Assistance Program
• Health Club Discounts
• Lunch and Learn Programs

CJE SeniorLife is an equal opportunity employer.
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