Director, Office of the CEO

Excitement abounds at Heritage Behavioral Health Center!

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on patient care - regardless of the position they hold.

Why join us?

• We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
• We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.
• Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.
• Full-time employees receive 56 paid days off during their 1^st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2^nd year and continues to increase with tenure.
• We have expanded our employee insurance benefit offerings and made them more affordable.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!

We are pleased to present the following position for your consideration:

Director, Office of the CEO

Position Summary:

The Director, Office of the CEO, is a high-impact, strategic role responsible for enabling the CEO to operate at maximum effectiveness. Acting as an operational leader, this individual will oversee the functioning of the CEO's office, support and manage executive-level initiatives and strategic priorities at the direction of the C-Suite leadership.

Key Responsibilities:

Operational Oversight

• Manage daily operations of the Office of the CEO, ensuring smooth workflow, clear priorities, and timely follow-up on critical tasks.
• Track strategic goals and projects, monitoring progress and identifying areas requiring attention for the CEO and all C-Suite Leadership.

Project & Initiative Leadership

• Assist CEO and the C-Suite Team in coordinating high-priority cross-functional projects, ensuring alignment with CEO and organizational goals.
• Assist with tracking/managing timelines, budgets, resources, and stakeholder communication related to special initiatives as assigned by the CEO.
• Prepare regular updates, reports, and metrics on project status and outcomes as assigned by the CEO.

Communication & Stakeholder Management

• Facilitate effective communication between the CEO and internal/external stakeholders.
• Draft internal memos, external communications, speeches, and presentations for executive audiences to be reviewed and approved by the CEO.
• Represent the CEO in meetings and engagements, as requested and when necessary, ensuring consistent messaging and follow-through.

Calendar & Time Management

• Work closely with C-Suite leadership to prioritize the CEO's time according to strategic value.
• Review, assess, and triage meeting requests, ensuring the CEO is focused on the most impactful work.

Executive Gatekeeping & Relationship Management

• Function as a gatekeeper for the CEO's time and attention, filtering and managing requests.
• Build and maintain strong relationships across the leadership team and organization to foster alignment and trust.
• Serve as a key point of contact for high-stakes and sensitive matters as requested by the CEO.

Qualifications:

• Bachelor's degree required; MBA or equivalent advanced degree strongly preferred.
• 5+ years of relevant experience in operations, executive support roles.
• Experience working directly with C-level executives in high-growth or complex organizations.
• Demonstrated ability to manage cross-functional projects, solve complex problems, and drive alignment.
• Excellent written and verbal communication skills; able to convey complex topics to diverse audiences.
• Strong organizational skills and attention to detail, with the ability to manage multiple competing priorities.
• High emotional intelligence, integrity, and discretion with confidential information.

Preferred Attributes:

• Executive presence and confidence in communicating with senior stakeholders.
• Comfortable navigating ambiguity and operating in demanding environments.
• An initiative-taking mindset with a bias for action and continuous improvement.
• Deep understanding of business operations and organizational dynamics.

Salary Range: $75,000 -$90,000

Heritage also offers the following with this position:

1. Generous vacation, sick and personal leave for full-time employees
2. WELLNESS days for full-time employees - 26 days per year (every other Friday off paid)
3. Paid holidays (full-time only) - 9 in 2025
4. Health Club/Fitness Reimbursement
5. Employee Assistance Program
6. Continuing education opportunities
7. Tuition assistance program
8. Agency provided life insurance and short-term disability policies (full-time)
9. Retirement plans (401k and Roth) - full-time
10. Optional insurance benefits for full-time employees, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. (The health insurance benefit includes substantial agency contribution towards the cost.)
11. We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit www.hrsa.gov.