Health Center Manager - Rochester, MN

Planned Parenthood North Central States

Minnesota, Iowa, Nebraska, North Dakota, South Dakota

Health Center Manager - Rochester, MN

Pay: The anticipated salary range for this position is $58,000-$75,000 per year, depending on experience and qualifications. Compensation is determined based on a variety of factors, including relevant work experience, the skills required for the role, internal equity, market competitiveness, and budget considerations. We are committed to ensuring fair and competitive pay for all employees.
Schedule: Full-time, 40 hours per week
Shift times: Shifts scheduled around clinic hours: Monday - Friday 9am - 5pm. Anticipated shifts between 8:45am - 5:15pm.
Location: Planned Parenthood Rochester Health Center - 1212 7th Street NW, Rochester, MN 55901
Job type: Salaried/Exempt
Travel: Possible travel to other Planned Parenthood health centers during role training.
Questions? Contact Jobs@ppncs.org.

Job Summary:

Make a Meaningful Impact Every Day!

As a Health Center Manager at Planned Parenthood, you'll be at the forefront of advancing equitable, compassionate, and high-quality sexual and reproductive health care. You'll lead a dedicated team in delivering evidence-based services that empower patients and communities while shaping the future of care through operational excellence, inclusive leadership, and strategic growth. This is more than a management role - it's a chance to drive change, foster innovation, and ensure every patient receives the care they deserve. Our Health Center Managers consistently advocate for and implement our mission of "Advancing and protecting sexual and reproductive healthcare for all."

Benefits and Perks:

We offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance with equity-based premium tiers
• NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations) Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
• HealthiestYou - Virtual Care for employees outside of NICE Healthcare's network. (ND and SD)
• Proximal Health - Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
• Employee Assistance Program
• Continued Education Reimbursement: up to $500 per year & 2 paid CEU days.
• Flex Spending Account
• Life Insurance
• Eligibility for Federal Student Loan Forgiveness
• Paid time off: PTO starting at .05769 accrual rate per hour worked.
• 8 hours volunteer paid time off annually.
• 8 paid federal holidays & 2 paid floating holidays.
• Retirement: 403(b) with employer match, 50% for the first 6% deferred
• 8 weeks Paid Parental Leave
• Pet Insurance
• Bereavement Leave
• Earned Extended Leave
• Free subscription to Headspace App
• Time off to vote.
• Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.

We also offer:

• Start date flexibility.
• Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
• Travel reimbursement.

Minimum Qualifications:

• Post-secondary education in business, human services, public health, nursing related area, or 2 years equivalent experience
• Two years of experience working in a clinic or outpatient setting
• Two years supervisory/management experience

Your Day-to-Day Responsibilities:

Leadership & Culture

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  • Champion a high-performing, inclusive team culture rooted in trust, collaboration, and accountability.
  • Lead staff through change with integrity and empathy, modeling excellence in ethics and customer service.
  • Promote development of care strategies like digital check in, new services, and telehealth to position PPNCS for future growth
  • Foster a patient-centered environment that prioritizes dignity, responsiveness, and holistic care.
  
  
  
  

Operations & Compliance

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  • Oversee daily health center operations to meet goals in efficiency, productivity, revenue, patient satisfaction, and quality care.
  • Ensure compliance with all regulatory standards (HIPAA, CLIA, OSHA) and internal policies and procedures.
  • Monitor systems and workflows to remove barriers to staff performance and patient experience.
  
  
  
  

Staff Development & Management

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  • Hire, train, and coach health center staff; conduct ongoing performance evaluations and development planning.
  • Facilitate regular team meetings and ensure staff are informed of policy updates and procedural changes.
  • Address performance issues proactively in partnership with Human Resources.
  
  
  
  

Financial & Strategic Oversight

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  • Develop and manage the health center's financial plan, including budgeting, reporting, and expense control.
  • Analyze performance data and implement process improvements to meet operational and financial goals.
  • Manage inventory, supplies, and vendor relationships to ensure cost-effective and compliant operations.
  
  
  
  

Clinical Support & Patient Experience

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  • Support clinic flow and assist with non-licensed tasks as needed (e.g., front desk, patient rounding, stocking).
  • Ensure the physical space meets safety, security, and brand standards.
  • Advance all medical services offered, including family planning, abortion care, vasectomies, mental health, and gender-affirming care.
  
  
  
  

Collaboration & Mission Alignment

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  • Partner with internal departments and relevant external agencies to align health center operations with organizational goals.
  • Perform additional responsibilities as needed to support the mission and operations of PPNCS.
  
  
  
  

Immunization Requirements:

• Hepatitis B vaccination records and titers
• Measles, Mumps and Rubella (MMR) vaccination records or proof of immunization
• Chicken Pox vaccination records or proof of immunization
• Tetanus shot documentation
• Tuberculosis PPD Skin Test that is no older than 12 months

About Us:

At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That's why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission.

When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.

Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set.

*Any job offer will be contingent upon the results of a background investigation.*