ViiV (GSK)- Reporting Operations Manager

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to pushing through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those affected by HIV and we show up 100% committed to the patients every day. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

This role will be based out of ViiV's US Headquarters in Durham, NC (RTP Area) & is eligible for a domestic relocation package.Check out this link to learn more about the thriving, diverse, and cutting edge RTP area!

Research Triangle Park | Where People + Ideas Converge (rtp.org)

Research Triangle Park | Where People + Ideas Converge

RTP is the largest research park in the United States and houses hundreds of companies, including science and technology firms, government agencies, academic institutions, startups and nonprofits.

The Reporting Manager will lead the centralization and delivery of executive reporting and key performance indicators (KPIs) across the U.S. Commercial organization. This role will oversee the design, development, and maintenance of Power BI dashboards and reports that drive visibility, consistency, and data-driven decision-making.

This individual will serve as the primary point of contact for reporting standards, ensuring accuracy, quality, and consistency of metrics across Commercial teams. The Reporting Manager will also oversee Sales Operations data reporting, collaborating with internal data teams to ensure alignment between data engineering, reporting, and Field Sales efforts.

Reporting & Dashboard Delivery

• Lead the design, build, and maintenance of Power BI dashboards for executive and operational reporting.

• Define, document, and standardize KPIs across business domains to support a single source of truth.

• Partner with data engineering and analytics teams to ensure data pipelines and models meet reporting needs.

• Oversee Sales Operations reporting, including data quality checks, metric alignment, and dashboard automation.

• Conduct periodic KPI reviews to adjust definitions, thresholds, and business rules as needed.

• Enable self-service reporting by implementing scalable templates and governance practices.

Sales Operations Data & Quality

• Oversee Sales Operations data management, ensuring data quality, monitoring, and reporting standards are consistent with the Commercial Organization.
• Collaborate with data owners to maintain KPI inventories and ensure dashboard reporting remains accurate for Sales Operations reporting.
• Drive adoption of standardized Sales Operations reporting processes across DS&O and FSO functions.

Leadership & Collaboration

• Provide hands-on development in Power BI, SQL, and Excel while mentoring junior team members.
• Collaborate closely with Commercial, Market Access, and Patient Access teams to ensure consistent reporting delivery.
• Support leadership with ad hoc reporting needs and executive-level data presentations.

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree in Business, Data Analytics, Computer Science, or related field.

• 6+ years of experience in reporting, business intelligence, or data management roles.

• Experience with Power BI, SQL, and Excel.

• Demonstrated ability to lead cross-functional reporting initiatives and manage stakeholder expectations.

• Excellent communication and data storytelling skills - able to translate technical outputs into actionable insights for non-technical audiences.

If you have the following characteristics, it would be a plus:

• Experience managing KPI frameworks or executive reporting portfolios.
• Understanding of CRM and commercial systems, such as Salesforce, Veeva CRM, or SAP, and how they integrate into reporting pipelines.
• Exposure to commercial or sales data (pharma experience a plus but not required).

What Success Looks Like

• Consistent, automated, and well-governed reporting ecosystem across key business domains.
• Improved dashboard adoption and reduced manual reporting effort.
• Clearly defined and trusted KPI framework used across teams.
• Strong partnership between DS&O, data engineering, and business teams to deliver reliable, high-impact reports.

#GSK-LI #LI-ViiV

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having atruly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/