Eng. Tech. III - Quality Control

Engineering Tech lll- Quality Control

Location: Silverdale, Washington (Bangor)

Type: Non-Exempt

Work Schedule: Full-Time

Compensation: $33.87 - $33.87/hour

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of an Engineering Tech III at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance

• $11.41/hour Health and Welfare Benefit

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a detail-oriented and experienced Engineering Technician III - Quality Control Specialist to support our team. In this role, you'll be responsible for monitoring the quality performance of all services performed by Tessera and its subcontractors through independent surveillance and evaluation. Your work will be essential in ensuring that contract requirements are consistently met and that high standards of performance are maintained.

Typical duties include but are not limited to:

• Perform and document daily inspections utilizing the inspection program and/or forms, as applicable to ensure contract quality specifications are met.

• Solicit customer surveys during inspections at predetermined buildings and/or randomly selected completed work orders.

• Operate computer software applications to perform data entry, analysis, and reporting tasks efficiently.

• Prepare and submit all required reports to Quality Control Supervisor and Division Leadership at the required frequency. Ensure all reports are clear, concise, and comprehensive.

• Update all pertinent quality control folders on SharePoint at the required frequency for both internal (Quality Control) and external (Division/Government) locations.

• Establish and maintain excellent relationships in any interaction with customers, employees, and management while performing duties.

• Monitor and identify problematic trends along with customer complaints and initiate corrective action plans as required.

• Continuously review contracts for standards and specifications of work requirements or for any changes or modification to the contract.

• Drive to local and off-site contract locations to perform inspections independently and part of a team as required.

Qualifications:

• High School Diploma/GED is required.

• Minimum of 3 years' experience in Quality Control/Safety or Facility Maintenance.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• Must be able to lift and/or move up to 45 pounds.

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.

• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.

• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.