VA GPD Program Manager

Job Title: VA GPD Program Manager

FLSA Status: Full Time - exempt
Reports to: Social Services Director

Schedule: 40 hours weekly: on call

Rate of Pay: $65,000

Closing Date: 11/26/2025

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The VA-GPD Program Manager oversees all aspects of the VA Grants Per Diem Program and staff within The Salvation Army Corps in Colorado Springs, ensuring high-quality service delivery, compliance, and program effectiveness. This position aligns with our mission to ensure a positive, safe, and Christ-centric atmosphere throughout Social Services, expecting all staff to participate in accomplishing The Mission of The Salvation Army.

Duties and Responsibilities

Main Responsibilities

• Responsible for the direct implementation of the VA Grants Per Diem Program
• Responsible for the direct supervision of VA Grants Per Diem Program Staff: VA-GPD Program Lead, VA-GPD Case Managers (3), VA-GPD Alumni Case Manager; Resident Manager, VA-GPD Data Analyst

Main Duties

• Oversee daily operations of VA Grants Per Diem Program.
• Provide technical assistance to the Finance Department in maintaining grant financial compliance
• Oversee expenses, monitor costs, keep the program within budget, and process receipts.
• Oversee, edit, and approve timecards for direct reports.
• Serve as Hiring Manager for VA-GPD Program Staff; train, terminate, and complete written warnings as deemed appropriate.
• Responsible for monitoring VA-GPD Grants, compliance adherence and completing timely and accurate billing for services provided.
• Assists with the preparation of grant application renewals to funding sources.
• Holds bi-monthly in-person supervision with direct reports
• Develop policies and procedures to support effective delivery of services
• Ensure completion and submission of required reports for VA-GPD Grant
• Act as Liaison between Veteran Affairs Representees/affiliates and The Salvation Army
• Serve as the Subject-Matter Expert on all VA-GPD Grant matters
• Assign Participants to Case Managers at a 1:15 ratio and based upon Program needs
• Create and conduct reviews for direct reports.
• Attend special events related to VA-GPD Program including Stand-Down events, local government and disaster housing response meetings
• Responsible for maintaining program metrics and standards as outlined in grant regulations
• Participate in training and continuing education to remain abreast of current industry knowledge and changes that impact programs
• Ensure that all client files, both hard copy and digital, are well-kept and audit ready for internal purposes, governmental review or VA inspections.
• Maintain integrity of all programming types (Low Demand, Bridge, Service-Intensive Transitional Housing) on Rio and Yuma Campuses
• Respond to Emergency On-Call residential concerns within Program guidelines.
• Help the grant writer when it's time to write our GPD grants.
• Other duties as assigned

Education, Experience, Skills, Qualifications

• Education/Experience

• Bachelor's degree in the human services field required
• Minimum of three years in Case Management
• Past Military experience preferred

Skills

• Excellent verbal and written communication skills.
• Ability to present information to small groups.
• Must demonstrate good judgment and act in a professional manner.
• Ability to maintain confidentiality.
• Ability to meet deadlines.
• Ability to work with people from diverse populations
• Ability to read and write in the English language
• Must have problem-solving, listening, and organizational skills.
• Ability to multitask and prioritize according to deadlines.
• Must have time management skills.
• Ability to file and maintain files with accuracy.
• Microsoft Word, Access, Excel, Power Point, and Outlook are required.
• Ability to use new software programs with basic training (Ulti-Pro and others).
• Ability to create and maintain spreadsheets as needed.
• Work independently with little or no supervision.
• Maintain appropriate professional and personal boundaries with clients
• Ability to access and produce information from a computer
• Facilitate life skill courses
• Ability to network and make appropriate referrals
• Ability to file, do data entry and have basic clerical skills
• Ability to de-escalate a potential crisis
• Ability to handle high levels of stress effectively in a busy environment
• Ability to multitask and possess strong interpersonal skills
• Ability to travel to multiple sites to perform job duties

Driving

If the position requires driving:

• A minimum age of 21 (for insurance provision) and possession of a valid in-state driver's license is required.
• An MVR will be processed every year in accordance with The Salvation Army's policies.

Background Check

• Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.