Senior Business Development Manager, Pasha Logistics

Job Summary
The Senior Business Development Manager drives growth across transportation, logistics, warehousing, and transload services by identifying high-value opportunities, securing new customers, and collaborating across business units to deliver integrated supply chain solutions.

Primary Objectives

• Increase revenue and customer base in transportation and logistics services.
• Develop and maintain strategic relationships with customers and industry partners.
• Collaborate with internal teams to deliver specialized solutions for high-value cargo.
• Manage account lifecycle including pricing, onboarding, and service delivery coordination.

Duties and Responsibilities

• Identify and pursue new business opportunities in transportation, logistics, warehousing, and transloading operations.
• Manage customer accounts including pricing strategy, contract negotiation, and onboarding coordination.
• Develop customer engagement strategies for high-value cargo segments including OHW, project cargo, and air freight.
• Analyze market trends, customer needs, and competitive offerings to support strategic decision-making.
• Recommend adjustments to business development strategies to achieve growth objectives.
• Monitor and report on performance metrics related to customer acquisition and retention.
• Collaborate with sales, operations, and terminal teams to develop and deliver integrated customer solutions.
• Partner with internal departments to determine pricing and assess operational capabilities.
• Support development of proposals and responses to RFPs/RFQs.
• Maintain CRM systems to track customer interactions, pipeline development, and sales activities.
• Facilitate onboarding of new accounts by coordinating with operations and logistics teams.
• Engage directly with customers to assess satisfaction, resolve issues, and identify growth opportunities.
• Participate in cross-functional meetings to align business development efforts with operational goals.
• Lead cross-functional projects to implement growth initiatives.
• Represent the company at trade shows, industry events, and customer meetings.
• Maintain knowledge of global supply chain operations across all modes including ocean, air, rail, and trucking.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in Supply Chain Management, Logistics, Business, or related field, or equivalent combination of coursework and experience in directly-related field required

Licenses and Certifications

• Valid state-issued driver license and acceptable driving record required

Work Experience

• 8+ years' experience in transportation, logistics, or supply chain operations with a focus on business development required

Required Knowledge, Skills and Abilities

• Proven ability to attract and secure new business in logistics and supply chain sectors.
• Strong understanding of global supply chain operations across multiple modes of transport.
• Familiarity with specialized cargo handling and transload operations.
• Ability to analyze market data and customer requirements to develop tailored solutions.
• Effective collaboration skills across sales, operations, and support teams.
• Strong negotiation and pricing strategy skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to influence strategy and lead initiatives across multiple business units.
• Ability to manage multiple priorities independently and drive results.
• Strong customer relationship management skills.
• Ability to work collaboratively and effectively with a geographically dispersed team.
• Proficiency with CRM systems and transportation management systems (TMS).
• Proficiency with Microsoft Office Suite of tools.

Competencies

• Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed way to achieve a common mission and ensures a pipeline of talent for the future.
• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Partners Across Boundaries Works collaboratively and effectively with colleagues throughout the company toward the common good of The Pasha Group.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment
• Freight warehouse facility, office, outdoor yard and lot, and workshop settings, where hot, humid, cold, and other inclement weather conditions may occur.

Travel
50% Must be able to travel independently to U.S. locations including Hawaii and rural/remote customer sites.

Screening Requirements
Background Checks
Driving Record Review

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.